Insurance Operations Analyst

Company:Marsh

Description:

We are seeking a talented individual to join our Insurance Operations team at Marsh This role will be based in Santo Domingo office. This is a hybrid role that has a requirement of working at least three days a week in the office.

As an Insurance Operations Analyst, you will be responsible for monitoring movements with insurers, reviewing policy issuance, and coordinating operational transactions in insurance. You will also provide support to Puerto Rico and ensure effective communication with clients.

We will count on you to:

• Monitor movements with insurers and review policy issuance.
• Request corrections to policies when necessary and maintain records in the system.
• Share policies with clients and coordinate operational transactions in insurance.
• Deliver vouchers and follow up on endorsements, providing bilingual support as needed.

What you need to have:

• A professional or technical degree.
• Advanced English skills and proficiency in Excel (data cross-referencing).
• At least 1 year of experience in insurance or a willingness to learn, with bilingual proficiency.

What makes you stand out:

• Experience in property and casualty insurance is a plus.
• Strong customer service skills and critical thinking abilities.
• Flexibility to work in a holidays for support Puerto Rico customers.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.