Insurance Manager – Guernsey
Strategic Risk Solutions, the world’s largest insurance company manager, is looking for an insurance professional to join the Guernsey team at this exciting time of growth. The successful candidate will have a minimum of 5 years’ experience in the insurance industry and be minimum DIP CII qualified, or similar.
Required: local Guernsey residential licence, or current holder of a Guernsey employment permit.
Principle Accountabilities:
- Responsible for the day-to-day insurance servicing of a diverse portfolio of clients
- Providing technical support to junior team members to ensure that the affairs of regulated insurance and reinsurance companies are managed to a high standard
- Knowledge of the underwriting requirements of the clients and the contractual frameworks in which they operate
- Processing insurance transactions within set parameters, liaising with third parties to ensure compliance with the parameters and referring transactions to the board where needed
- Managing specific client email inboxes where necessary
- Preparing and/or reviewing insurance and reinsurance policy documentation, quotations and slips
- Maintaining registers of (re)insurance documentation and client insurance programmes
- Review and approval of premium and claims bordereaux
- Overseeing claims determination and claims handling
- Assisting with audits of outsourced activities
- Review and handle complaints
- Regular client contact and management
- Assist with the coordination of client Underwriting Committee and Board Meetings as required including the preparation of reports for the inclusion in meeting papers
- Serve as the Manager Representative on Client specific Underwriting Committee’s as required from time to time
- Advising on insurance developments and insurance market conditions
- Assisting with ad hoc project work as requested from time to time.
Attributes and Skills:
- Minimum of 5 years’ experience in the insurance industry
- Minimum DIP CII qualified or similar qualification
- Strong focus on client service to ensure clients receive a high standard of service at all times
- Strong organisational and problem-solving skills
- Self-motivated with the ability to back the wider team where attention to detail, time management and prioritisation skills are essential
- Excellent verbal and written communication skills.
SRS provides financial reporting, regulatory compliance and program management services to regulated insurance companies from our Guernsey office, whilst also operating in offices throughout Europe and the United States, in offshore domiciles (Barbados, Bermuda, and the Cayman Islands).
SRS strives to provide every employee with opportunities for rewarding growth and advancement in an environment of genuine equity and inclusion. The pace is fast and demanding, but SRS’s dedication to its people has established a company-wide network of colleagues devoted to each other’s, as well as the Company’s, success.
What We Do
Strategic Risk Solutions is a leading independent insurance management firm with representation in all major onshore and offshore domiciles. It provides financial reporting, regulatory compliance and underwriting management services to existing and prospective captive insurance companies. SRS was ranked the 4th largest captive manager worldwide and the largest independent by Business Insurance at December 31, 2020.
For many people, captive management is treated as a routine task of keeping the books and records of a captive. The industry has been plagued by mediocre service, high staff turnover and low customer satisfaction. At SRS, we believe that isn’t good enough.
Captive Management Plus reflects our commitment to be the premier provider of management and consulting services to the captive insurance industry. What do we mean by Plus? The Plus is both the quality rating of our core captive management services and the value added consulting services we provide in support of captive management. We achieve the Plus by:
--Delivering outstanding service;
--Strictly adhering to best-in-class internal controls and regular evaluations of these through Statement on Standards for Attestation Engagements No. 18 audits;
--Helping Clients succeed, particularly through our reputation for innovation; and
--Providing a depth of expertise by hiring the best in the business, keeping a laser focus on captives, as well as utilizing team structures and a "one firm" approach to servicing Clients.
This model has been validated by Client feedback from our annual Customer Survey and our success and longevity. Contact us to learn more.