Installations Training Specialist

Installation Training Specialist

Job Description
• Assisting with equipment installations and maintenance as required.
• Assist with the assembly of equipment and inspect for proper operation, uncrating, and moving of equipment into position.
• Train Technicians and Customers on the proper use of the equipment
• Train Technicians and Customers on the proper cleaning and maintenance of equipment
• Driving service and delivery truck to the intended destination to deliver or pick up equipment with the use of a lift-gate.
• Assist other office employees and Service Technicians as required.
• Work hours as needed.
• Training other technicians in knowledge and skills required to perform their job
• Complete ongoing training in the areas of job safety, equipment knowledge, technical skills, etc.
• Pick up and deliver parts to job locations as required.
• Other job-related duties as assigned.

Basic Qualifications
• High School diploma/GED or related experience
• Driver's license in good standing and can meet insurance requirements
• 0-1 year experience in related field.
• Certified to operate a forklift (the company will certify you if necessary
• Pass a DOT physical where required Knowledge
• Basic Knowledge of Grocery Equipment installation, functions, maintenance & cleaning
• Basic Knowledge of welding, hydraulics and/or electrical skills
• Understand how to troubleshoot mechanical problems
• Basic plumbing and soldering knowledge
• Basic knowledge of electrical
• Basic knowledge of moving tools and equipment Skills/Abilities
• Ability to work with mechanical/electrical equipment within all company safety guidelines
• Ability to operate pallet jack
• Experience driving or ability to drive rack truck and 24-26 foot box truck with Tommy Gate operation
• Customer service skills- resolving customer issues, ensuring appropriate communication with customers and following up on customer requests
• Ability to think on your feet and troubleshoot unexpected situations
• Ability to manage expense reports and travel budgets.
• Ability to work well independently and in teams
Preferred Qualifications/Knowledge/Skills/Abilities
• Class B CDL license
• Experience working with commercial kitchen equipment
• Skilled with hand and power tools
Physical Requirements/Environment:
• Able to up to 50-75 lbs with or without assistance
• Able to climb up to 8 ft with ladder. Working on roofs of building will be required
• Extensive driving up to 8-10 hours/day may be required
• Kneeling, squatting, bending, pushing/pulling required
• Exposure to noise, heat, cold, slippery, wet conditions
Required Availability
• You will travel out-of-town with overnight stays 2-3 consecutive nights per week, primarily mid- week. Schedule is set well in advance
• Will rarely travel on a Sunday for projects that begin on a Monday. Schedule is set well in advance
• Will perform work during evening and overnight hours due to customer requirements

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.  All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [email protected].