Inside Sales Manager

Posted 2 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Senior level
Artificial Intelligence • Cloud • Information Technology • Consulting
The Role
The Inside Sales Supervisor II will supervise a team of Inside Sales Representatives, develop training programs, implement sales strategies, analyze sales data, and provide regular performance reports to senior management. They are responsible for driving revenue growth through effective management of the sales team and ensuring high productivity and efficiency.
Summary Generated by Built In

Inside Sales Manager

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

The APJ Digital Sales Manager will Manage a group of Inside Sales Representatives responsible for working day to day the HPEFS Digital Sales Hunters who will be working via telephone for the purpose of selling HPEFS Portfolio and is responsible for developing the digital selling organization. 

They will work closely with the aligned HPEFS Growth Segment sales teams. The Sales Hunters they will supervise will own customers under $500K, manage Channel partners and work closely with our High Value Relationships in HPE and HPI . Planning is key and driving a plan on execution in collaboration the Growth go to market sales team. Focusing on driving key Channel business orders and forecasting with our HPEFS teams. 

APJ Digital Sales Manager plays a pivotal role in driving the growth and success of HPEFS's sales initiatives focused on driving business. They will also work closely with the Growth Segment Go to Market Leaders and drive, programmatic programs focused on growth.

Responsibilities:

  • Set clear performance expectations and regularly review individual and team performance.
  • Develop training programs to ensure the team is proficient in using digital sales tools and techniques
  • Responsible for the supervision of sales related activities and resources needed to facilitate the day-to-day efforts of the department and to achieve the business plan. Applies subject matter knowledge to solve moderately complex issues with established guidelines. Works cross-functionally with Inside Sales Managers to assist with business plan development As dictated by the Growth segment direction, will be responsible for driving outbound marketing campaigns, installed base initiatives, demo seed unit program, and additional projects as required by sales organizations.
  • Responsible for employee career development, compensation, performance goals, monitoring and coaching, training, and new hire development.
  • Develop and implement comprehensive digital sales strategies to drive revenue growth across all areas of responsibility.
  • Performance and Metrics: Implement systems to monitor and enhance team productivity and efficiency.
  • Provide regular reports to senior management on sales performance and forecasts.
  • Analyze sales data to identify trends, gaps, and opportunities for improvement.
  • Establish and track key performance metrics to ensure the team's success.
  • Virtual Engagement: Develop strategies for engaging customers through virtual channels, including video calls, webinars, and online demos.
  • Ensure the digital sales team delivers exceptional customer/partner service and maintains strong relationships.
  • Oversee the management of partners and customers and ensure issues are resolved promptly and effectively.
  • Implement strategies to enhance customer retention and satisfaction.

Education and Experience Required:

  • Digital/Inside Sales Experience: Significant experience in managing inside sales teams, preferably within a digital or technology-focused environment.
  • Proven track record in delivering business results from a sales or business development perspective.
  • Experience in working and the understanding of the HPEFS Asset Management business
  • Extensive experience in the area of sales, sales governance and successfully leading teams of sales professionals. 
  • University or bachelor's degree; advanced or master's degree preferred
  • Typically, 5yrs Digital sales experience
  • Achieves financial results within a business level

Knowledge and Skills:

  • Strategic thinking, able to manage requirements multi-county needs
  • Excellent analytical thinking, analysis, and problem-solving skills
  • Ability to communicate abstract ideas clearly and independently manage complex project objectives
  • Business acumen,
  • Very strong verbal and written communication skills, including negotiation, presentation, and influence.
  • Superior group facilitation, interviewing, and influence skills.
  • Excellent project management skills, including project structuring and managing multiple work streams independently.
  • Strong leadership skills, including coaching, team building, conflict resolution, and management.
  • Strong relationship management skills, including partnering and consulting.

Additional Skills:

Accountability, Accountability, Active Learning (Inactive), Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#malaysia#financialservices

Job:

Sales

Job Level:

Manager_1

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

The Company
HQ: Houston, TX
61,628 Employees
On-site Workplace

What We Do

In 1939, Bill Hewlett and Dave Packard, college friends turned business partners, started the original Silicon Valley startup in the space of a rented Palo Alto garage. Starting with audio oscillators, the friends built the foundation for a company that would grow to become a global leader in enterprise technology.

More than 75 years later, our success is exemplified through our employees’ drive to advance ideas that bring meaningful innovations to life for our customers and partners around the globe. We are guided by our mission to help customers use technology to turn ideas into value, and empower them to transform industries, markets and lives. We simplify Hybrid IT, power the Intelligent Edge and provide the expertise to make it all happen.

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