Inside Sales Manager

Posted Yesterday
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Newcastle, Newcastle upon Tyne, England
Mid level
Security • Software • Cybersecurity
The Role
The Inside Sales Manager leads a team of Inside Sales Representatives, driving sales growth and managing pipeline activities. Responsibilities include coaching team members, refining sales processes, and executing innovative sales strategies. The role involves collaboration, recruiting top talent, and leveraging Salesforce for process optimization.
Summary Generated by Built In

About Us The unicorn company Arctic Wolf was founded in the USA in 2012 and is a leader in security operations in an exciting and fast-growing industry - cybersecurity. Our commitment to customer and employee satisfaction, combined with a stable track record characterised by doubling our sales and employee numbers for five consecutive years, have made us an industry leader. In April 2021, we decided to expand globally with the goal of providing companies worldwide with first-class protection. Arctic Wolf is therefore a global leader in security operations, delivering the first cloud-native security operations platform to end cyber risk. Powered by threat telemetry spanning endpoint, network, and cloud sources, the Arctic Wolf® Security Operations Cloud ingests and analyses trillions of security events each week to enable critical outcomes for most security use cases. The Arctic Wolf® Platform delivers automated threat detection and response at scale and empowers organisations of any size to stand up world-class security operations with the push of a button.

Our mission is simple! End Cyber Risk

Position Overview and Objective

We are seeking a dynamic and results-driven Inside Sales Manager to lead and manage a high-performing team of quota-carrying Inside Sales Representatives (ISRs). This role is pivotal in driving sales growth, pipeline management, and ensuring a structured, high-impact sales process. The ideal candidate will be a strategic leader with a passion for coaching, developing talent, and implementing innovative sales strategies to maximize performance.

Primary Responsibilities & Duties

Lead, inspire, and manage a high-performance inside sales team to achieve and exceed revenue targets.

Provide mentorship, coaching, and continuous development opportunities to enhance sales effectiveness.

Drive a culture of accountability, motivation, and results-driven performance within the team.

Monitor, analyze, and refine sales processes to optimize efficiency and conversion rates.

Oversee weekly sales activities, including prospecting, pipeline management, and forecasting to ensure consistent sales performance.

Assist in the development and execution of innovative sales and marketing strategies.

Design and implement comprehensive training programs to onboard new hires and upskill the existing sales team.

Collaborate cross-functionally to enhance hiring, onboarding, and professional development initiatives.

Recruit, evaluate, and retain top-tier sales talent to drive business growth.

Stay up-to-date on AWN product features, advantages, and benefits to effectively coach and enable the team.

Leverage Salesforce and other Inside Sales tools to drive operational efficiency and data-driven decision-making.

Ensure adherence to key sales metrics and reporting standards for performance tracking and continuous improvement.

Key Skills & Qualifications

Proven track record of delivering and exceeding measurable sales results.

Ability to multi-task and thrive in a fast-paced environment while managing competing priorities.

Strong consultative selling and strategic partnering skills with both clients and internal stakeholders.

Expertise in sales reporting, pipeline forecasting, and data-driven decision-making.

Proficiency in Salesforce CRM and Inside Sales technology for process automation and analytics.

Exceptional team collaboration, leadership, and communication skills.

Full-cycle sales experience, from prospecting to closing deals and long-term account management.

2+ years of Sales Management experience, preferably leading an Inside Sales team.

Business-to-Business (B2B) sales experience in a fast-paced, high-growth environment.

Proven background in technology sales, with extensive experience in inside sales methodologies.

Preferred Qualifications

Strong ability to foster collaboration and build high-performing teams.

Expertise in data-driven sales forecasting, performance analytics, and CRM optimisation.

Experience in Cloud Technology, Security, SaaS, and Enterprise Software sales is highly desirable.

Why Arctic Wolf?

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. 

We offer all wolves a compelling compensation and benefits packages, including 28 days per year annual leave, 8 bank holidays, paid time off to volunteer together with a comprehensive private medical and life insurance, pension, and company equity shares. Also, we want to ensure all employees to have a good work-life balance offering a robust Employee Assistance Programme, professional career progression and so much more!

Come join the Pack during this exciting time of rapid growth where every employee makes a difference, and their contributions are recognised and rewarded.

Top Skills

Salesforce
The Company
HQ: Eden Prairie, MN
810 Employees
On-site Workplace
Year Founded: 2012

What We Do

The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:

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