Inside Sales Manager

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.

Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a fully remote team with employees across every time zone in the US. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban Notable Capital, and others.

Who you are

Brightwheel is seeking an Outbound Inside Sales Manager to lead a team of outbound Account Executives to exceed goals in a high-velocity sales environment. Your team will grow brightwheel’s customer base via outbound cold calling to build a pipeline and closing their own deals. You have a strong drive to enable others - you are a coach and a mentor, and you get a thrill from seeing others succeed. You are dedicated to creating an environment where your team is highly engaged and doing their best work. You love doing this in a fast-paced and constantly changing startup environment.

What you’ll do

• Achieve ambitious goals through your team
• Motivate account executives to build/manage their own pipelines by outbound cold calling and closing their own deals
• Create a high-performing team by hiring, setting clear expectations, training, motivating, identifying areas for improvement (in partnership with SalesOps), providing coaching, and recognizing success
• Contribute to our constantly improving sales processes and tools (scripts, emails, etc.)
• Take ownership in creating a team culture that is high-energy and grounded in our leadership principles with a heavy focus on Delivering Value for Customers, Getting Better Every Day, and Achieving Ambitious Results
• Have an impact on transforming early education for every teacher, parent, and child

Qualifications, Skills, & Abilities

• 2+ years as an Inside Sales Rep and/or Account Executive; must include phone-based experience cold calling and closing deals
• 2+ years as a people manager in sales - demonstrated ability to drive efficient pipeline management and forecasting practices; use data and call breakdowns to identify opportunities for improvement; provide constructive feedback that leads to performance improvement; achieve ambitious goals via the team
• Preference for experience in high-velocity sales, SaaS, and startups
• Comfort with various CRMs and customer engagement tools (e.g., SFDC, Outreach, Gong, etc.)
• Excellent communication, organization, and time-management skills

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.