Search the 25 jobs at brightwheel

As a Customer Account Manager at Brightwheel, you will focus on retaining SaaS revenue by engaging with customers to understand their goals and needs. Your role involves ensuring customer satisfaction, facilitating product adoption, resolving escalations, and providing feedback based on customer interactions.

As an Analyst in Data Strategy and Operations, you will support acquisition efforts through market sizing, data enrichment, and strategy development while collaborating with multiple teams. Your role involves transforming insights into actions to enhance business performance and ensuring efficient data delivery and database performance reporting.

The Senior Data Analyst will analyze quantitative data to provide insights for business leaders, report on company initiatives, and build executive dashboards. They will collaborate with internal teams to prioritize report requests and work closely with Data Engineering to ensure sustainable data sources for analytics.

The Senior Manager of GTM Finance & Strategy at Brightwheel will drive decision-making on go-to-market growth. Key responsibilities include advising executive stakeholders, steering GTM strategy, collaborating with sales leadership, leading budgeting and planning processes, and streamlining reporting. The role requires strong financial modeling skills and strategic thinking in a fast-paced environment.

As a Staff Product Designer, you will lead projects for Brightwheel's iOS, Android, and web platforms, collaborating with product managers, engineers, and designers to create exceptional user experiences. You will conduct user research, advocate for UX, maintain design consistency, and mentor other team members while ensuring the product aligns with the brand's vision and serves educational needs.

The Payment Operations Specialist at Brightwheel will focus on conducting KYC checks, resolving payment disputes, investigating suspicious activities, and providing excellent customer service. This role involves collaborating across teams to enhance payment operations and ensuring the safeguarding of the business and customers from fraud.

The Director of Product Marketing & Pricing will lead marketing strategies for Brightwheel's early childhood education products, focusing on go-to-market excellence, market insights, pricing strategies, and team leadership to drive adoption and growth.

The Outbound Account Executive conducts 80-100 cold calls daily to early education centers, using discovery questions to understand client needs, manages sales pipelines, and closes deals while collaborating with the onboarding team to ensure smooth implementations.

As a Senior Analytics Engineer, you will build and maintain the data layer for analytics, develop data models using SQL and DBT, enhance data discovery tools, and collaborate with stakeholders on data analysis while applying software engineering practices to ensure data integrity and performance.

As a Trainer for Customer Success at brightwheel, you will be responsible for the training and onboarding of new customer-facing team members, ensuring they meet necessary metrics in their first 30 days. You will develop and revamp training materials, track performance, and collaborate with stakeholders to address ongoing learning needs, and use various training techniques and formats to facilitate effective learning.

As a Sales Training Specialist, you'll coach and develop sales representatives, deliver training for new hires, and support ongoing education for current reps. You'll collaborate with leadership to create training materials and utilize data to identify coaching opportunities, fostering a culture of continuous improvement.

As an Inside Sales Manager at Brightwheel, you will lead a team of outbound Account Executives to exceed sales goals through effective pipeline management, coaching, and motivating your team to engage in cold calling and closing deals. You will contribute to improving sales processes and foster a high-energy team culture focused on delivering value to customers.

As an Engineering Manager at Brightwheel, you will lead a full-stack team to deliver new features for a learning platform. You'll collaborate with product and design, oversee architecture and development, mentor engineers, and drive process improvements for higher quality and operational excellence.

As a Staff Software Engineer on the School Operations team, you will lead projects to enhance the product experience for early childhood educators. Your role involves designing and implementing features, ensuring software quality and performance, and mentoring other engineers. You will collaborate closely with product and design teams to align on customer needs and help build a solid software foundation for future growth.

As a Senior Android Engineer, you will design and develop software solutions, collaborate with product managers and designers, enhance engineering processes, and mentor junior engineers, contributing to the overall quality and performance of the mobile platform.

The Director of Strategic Finance at Brightwheel will lead the Finance & Strategy function for go-to-market operations, focusing on financial modeling, strategic partnerships, and topline forecasting. Responsibilities include guiding decision-making, building a high-performance team, and preparing detailed performance reports for the Executive team.

The Business Development Lead is responsible for developing a sales strategy for Brightwheel's education offerings, building a robust sales pipeline, and winning high-value contracts. They will work closely with leadership to align on goals and collaborate with senior stakeholders to enhance the company's curriculum tech offering.

The Sourcing Lead will guide the supply chain strategy for brightwheel, managing vendor relationships, optimizing purchasing processes, and ensuring streamlined inventory management. They will develop sourcing strategies, negotiate with suppliers, and collaborate with finance and production teams to address supply needs and maintain quality in curriculum kits.

The Senior Performance Marketing Manager will lead paid channel demand generation and support earned channels and conversion rate optimization (CRO) initiatives at Brightwheel. The role involves creating top-of-funnel marketing programs to drive brand awareness and high-quality leads, managing vendors for campaign optimization, developing a CRO roadmap, and collaborating with the marketing team to enhance customer acquisition and performance metrics.

As a Training Manager, you will oversee the training function for post-sales teams, lead a team of trainers, design and facilitate training programs, conduct performance analyses, and develop training solutions aligned with business goals, utilizing AI tools and data analysis for continuous improvements.