Infrastructure Solutions Engineer

Infrastructure Solutions Engineer

What you can expect

The Infrastructure Solutions team plays a crucial role in creating and optimizing our organization's cloud infrastructure. This dynamic position involves architecting, engineering, and supporting various infrastructure applications and cloud services to ensure stability, security, and efficiency. The role ensures the reliability, scalability, and performance of cloud environments. Collaborating with development, security, and DevOps teams to streamline infrastructure application workflows.

About the Team

The teams primary goal is to ensure optimal performance, security, and management of all infrastructure applications and clouds, by employing modern tools, self-service capabilities, and automation techniques. This approach enables the team to maintain a robust and efficient cloud infrastructure while constantly improving its functionality and reliability. We leverage coding and scripting skills to develop automated workflows, streamline operations, and continuously enhance infrastructure applications and cloud environments. Overall the team is responsible for enabling the Zoom workforce to perform their best work by providing a secure and frictionless experience for all daily operations, ultimately delivering happiness to our customers.

What we’re looking for

• Certificate in Computer Science, Management Information Systems or related field / experience
• Experience with creating and managing infrastructure following CI/CD best practices with Jira and GitHub.
• Experience with major cloud platforms, including AWS, Azure, and Google Cloud Platform (GCP).
• Experience with modern languages and tools like Python, Powershell, Linux/Bash, workflows and orchestration.
• Experience with Identity and Access Management tools and orchestration (Okta / AD) and containers and virtualization (Kubernetes and VMware).
• Experience with the ability to diagnose and resolve complex technical issues to the physical, process/memory, network, session, database and application level.
• Experience with authentication security practices around identity, MFA / FIDO, Certificates.
• Experience with Unified Collaboration tool integration (Zoom, Google Workspace / GAM, Proofpoint, SendGrid, etc.)

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.