Information Security Incident Commander

Posted 3 Days Ago
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Sydney, New South Wales
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
The Information Security Incident Commander at Atlassian plays a critical role in protecting the company and customers during security incidents by coordinating responses, engaging stakeholders, and leading incident bridge calls. The role involves developing response strategies, tracking progress, and ensuring incident response efforts meet SLOs and SLAs.
Summary Generated by Built In

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
The Role
The Information Security Incident Commander will play a critical role in protecting Atlassian and our customers during security incidents. You will be the central point of coordination for all major security incidents. In this role you will help align the overall incident response strategy, define and track work streams, and engage with a wide range of stakeholders, both internal and external to Atlassian. You will need to act as the intermediary between technical teams and non-technical business stakeholders. This role will be supporting Australian core business hours.

  • Participating in preparedness activities such as tabletop exercises and red team events
  • Identifying which plans, playbooks, and processes apply to a particular Security Incident
  • Engaging all required stakeholders and centrally gathering them for a coordinated response effort
  • Leading incident bridge calls
  • Assisting in the development of an overall response strategy
  • Developing, tracking, and updating leadership on work stream progress
  • Escalating issues as facts change and/or when blockers arise
  • Translating technical communications into non-technical communications
  • Assisting with internal and external incident related communication, both written and verbal
  • Documenting incident response efforts
  • Driving incident response efforts to meet SLOs and SLAs
  • Participating in after action reviews
  • Other, as required


  • Previous incident management experience
  • 6+ years experience in information security
  • Strong written and verbal communication skills
  • Attention to detail
  • An investigative mindset
  • Confidence to manage up to more senior leaders during incident response activities
  • Consulting experience is a 'nice to have'


Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .

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The Company
HQ: San Francisco, CA
11,000 Employees
Remote Workplace
Year Founded: 2012

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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Employees work remotely.

Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.

Typical time on-site: None
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