Information Development Intern

Posted 4 Days Ago
Be an Early Applicant
State College, PA
Internship
Analytics
The Role
The Information Development Intern at Minitab will support the creation and maintenance of technical documentation, update help topics, perform technical support duties, and assist with special projects. This role requires strong writing skills and the ability to work with software engineers and designers to enhance user documentation.
Summary Generated by Built In

Information Development Intern  

Minitab is looking for an intern to work in the Information Development department to support the creation and maintenance of technical documentation for our product ecosystem. The Information Development group works closely with Minitab’s software engineers, quality engineers, and designers to provide our customers with content that helps them get the most from our software.  


The Role 

  • Assist with updating our help topics to support new designs and improvements
  • Perform a wide variety of technical support duties to assist the Information Development staff 
  • Assist with special projects as assigned 
  • Completed at least two years of college-level course work with an emphasis in Information Sciences and Technology, technical writing, or related field 

 

Essential Skills 

  • Strong written communication skills 
  • Experience with SQL and JavaScript
  • Aptitude to quickly learn new software applications  
  • Ability to effectively communicate with all levels of management, co-workers, and external parties 
  • Strong time management, organization, and prioritization skills 
  • Ability to multi-task, work effectively to meet deadlines, and be flexible 
  • Ability to work with limited supervision 
  • Proficiency with Microsoft Office (Word, Excel, Teams) 
  • Ability to speak, read, write, and understand the English language 


MUST be available to work onsite at our Minitab Corporate Headquarters in State College, PA. 

Remote work is not an option for this position. 


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  

Top Skills

JavaScript
SQL
The Company
Chicago, IL
374 Employees
On-site Workplace
Year Founded: 1972

What We Do

Minitab helps companies and institutions spot trends, solve problems and discover valuable insights in data by delivering a comprehensive and best-in-class suite of data analysis and process improvement tools. Plus, a team of highly trained data analytic experts ensures that users get the most out of their analysis, enabling them to make better, faster and more accurate decisions.
For close to 50 years, Minitab has helped organizations drive cost containment, enhance quality, boost customer satisfaction and increase effectiveness. Thousands of businesses worldwide use Minitab Statistical Software, Minitab Engage, Minitab Workspace, Minitab Connect and Quality Trainer to uncover flaws in their processes and improve them.

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