Who We Are:
At AppsFlyer, we are passionate about empowering businesses to build better products, create exceptional experiences, and drive success through our mobile attribution and marketing analytics platform. With 20 offices across 5 continents, we mirror the diverse and multicultural world we serve.
About The Role:
We are hiring an Implementation Engineer to advise clients and prospects on how to leverage AppsFlyer for all their mobile attribution challenges. Immersed in the most crucial part of the client experience, you will become their technical advisor and solve implementation requirements. You will also be the industry expert and provide insights that can help shape your client's marketing strategy. Acting as a liaison between the client and the technology, you will lead technical conversations during the sales cycle, guide engineers during the implementation phase, maintain client integrations with various partner technologies, and deliver feedback to drive product innovation.
What You'll Do:
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Act as the customer’s main point of contact during the onboarding phase
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Build strong relationships with senior technical and non-technical individuals
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Scope, plan, and execute a successful customer onboarding
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Ensure project timelines are met
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Lead product demonstrations, proof of concept, online webinars, and one-on-one consultations to educate customers on the usage and best practices of our products
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Collaborate internally with Sales, Customer Success Managers, Partner Integrations, Engineering, Product Management, and Product Marketing teams as the product advocate to help prioritize existing gaps, features, and product strategies
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Attend local or international conferences and industry events (optional)
What You Have:
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Experience in leading product implementation projects
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Prior experience in the mobile marketing industry and/or SaaS companies
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Advanced proficiency in written and spoken English
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Excellent written and verbal communication skills to technical and non-technical audiences
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Strong project management skills
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Technical background and analytical experience
Bonus Points:
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Technical Degree
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Proficiency in at least one programming language
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Being introduced by an AppsFlyer member
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Proficiency in additional languages
Why Join Us:
We ensure equal opportunities for all our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.
“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” - Oren Kaniel, CEO
Top Skills
What We Do
AppsFlyer helps brands make good choices for their business and their customers through innovative, privacy-preserving measurement, analytics, fraud protection, and engagement technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 8,000+ technology partners to create better, more meaningful customer relationships. To learn more, visit www.appsflyer.com.
