Immigration Supervisor

The Immigration Practice Group Supervisor will supervise and train team paralegals while focusing on client service, process improvements and supporting attorneys and practice group managers in our highly specialized Immigration Department.
Duties & Responsibilities
• Collaborates with shareholders, attorneys and practice group managers to supervise and oversee paralegal team’s work product and ensures deadlines are met
• Leads the paralegal team by providing training, new hire orientation, guidance, ongoing performance feedback, and annual performance evaluations
• Identifies employees who may require additional training and oversight and works with them to achieve performance expectations
• Focuses on innovation, improvement and implementation of process efficiencies for effectiveness within the practice group
• Creates solutions through use of technology, and provides guidance to others on technical issues
• Collaborates with team leadership on team hiring needs
• Mentors paralegals, particularly in case management and client specific procedures and requirements
• Conducts internal training programs relevant to practice area needs
• Manages various administrative duties; maintains case management database, directs client contact-- phone calls, emails, and postal correspondence
• Effectively communicates with clients regarding procedural and case processing issues, identifies client immigration solutions and understands current client activity
• Files and monitors applications and petitions with appropriate government agencies
• Prepares petitions/applications for various immigrant visas (PERM, I-140, CP, AOS, Naturalization, etc.) and non-immigrant visas (H-1B, L, E-1/2, TN, O-1, J)
• Processes I-485; submits applications for employment authorization document; travel document, replacement I-94 and I-90
• Changes and files extensions of statuses, including B2; processes fiancé/finance petition
• Submits and files I-751 (Removal of Conditions)
• Prepares responses to requests for evidence
• Researches law, procedures and keeps track of immigration law updates
• Contacts USCIS and U.S. consulate/embassies, schedules visa appointment interviews
• Liaises with government agencies (DOL, USCIS, NVC) to troubleshoot issues as necessary
Skills & Competencies
• Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team
• Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation. Including active listening and ability to convey information clearly
• Ability to be a proactive self-starter who understands the details within a much larger context
• High attention to detail, outstanding organizational skills and the ability to manage time effectively
• Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations. Proactive in seeking innovative ways in which to help others
• Flexibility and able to respond quickly and positively to shifting demands
• Position also requires the ability to work under pressure to meet strict deadlines, effectively prioritize multiple tasks
• Requires manual dexterity to dial a telephone, enter data into a computer, handle objects and operate tools
• Strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
Qualifications & Prior Experience
• Bachelor’s Degree or equivalent experience
• Minimum of five (5) years International Business Immigration experience within a law firm with demonstrated knowledge of complex issues within the Immigration practice area
• Experience in preparing immigrant and non-immigrant visas
• Computer proficiency in Windows-based software and Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook
• Familiar with immigration case management database systems
• Exceptional computer skills with the ability to learn new software applications quickly

Greenberg Traurig is committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases.

Exemplifying our commitment to promoting inclusion and equity across our platform, the firm participates in the Mansfield Rule Certification Program (Mansfield). Mansfield, which is facilitated by The Diversity Lab, focuses on equal opportunity, fairness, and inclusivity. The Mansfield requirements are anchored in the consideration of expanded talent pools considered for select positions and open roles within the law firm and the implementation of and access to transparent processes. Utilizing the Mansfield framework, the firm’s progress and outcomes are measured and documented through Mansfield Certification Plus Metrics. In 2023, GT achieved Mansfield 6.0 Certification Plus. We are excited about our ongoing participation in Mansfield given the program’s alignment with the firm’s commitment to opportunities for advancement that are inclusive for everyone. Providing your data during the application process helps us with achieving our goals and with meeting reporting/record-keeping obligations under federal and state law and other legal requirements. Providing your data is entirely voluntary and will not be considered in the hiring process or thereafter. Any information that you do provide will be treated confidentially.