AVEVA is creating software trusted by over 90% of leading industrial companies.
I2C Manager - Cambridge, Hybrid
The Job
As the I2C Manager you will build, manage and drive a high performing I2C function across the Cambridge Shared Service Centre. Providing standardised service delivery for the countries in scope of the SSC, ensuring high quality deliverables resulting in strong customer service.
You will have ownership and delivery of the plan to continuously improve and evolve the Shared Services.
Responsibilities
Projects and Strategy
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The main focal point of the I2C function for managing finance transition projects and continuous improvement projects which impact the I2C function. Management of the projects includes but not limited to planning, resourcing, knowledge transfer, readiness assessment and issue resolution.
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Collaborate with the Process Ownership team and SSC counterparts to ensure alignment of SSC processes with global processes and best practice.
Service Delivery
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Conduct regular reviews of internal controls, risk, and control matrices (RACM) in conjunction with Internal audits.
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Review policies and ensure adherence including identification of areas for improvement. Implement corrective actions and enhancements based on control reviews and audit findings.
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Manage escalations to address and resolve issues related to the I2C function
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Manage the closure of disputed debts, collaborating with finance and business teams to resolve the issues and collect the cash.
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Identify the root cause of the disputes using the appropriate channels to ensure that action owners are identified to reduce future issues around debt collection.
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Lead, monitor and improve the performance and efficiency of the I2C function using the Key Performance Indicators (KPI's) and associated reports.
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Maintain the service catalogue for the I2C function. Identify the gaps in services with an action plan to address. Ensure that the catalogue is consistently operated with no regional nuances.
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Build and maintain strong relationships with stakeholders. Communicate effectively with stakeholders to understand their requirements and expectations, ensuring alignment to the functional and organisational goals.
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To manage the I2C team for all entities and countries that are in scope.
People Management
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Lead the overall target setting for the I2C team and set clear objectives, aligning them with functional and organisational goals.
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Manage Direct Reports and their teams, monitoring performance, providing feedback, addressing capability issues.
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Ensure career development and training is in place across the team with clear succession plans and resource rotations to facilitate the team growth.
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Ensure full team is recruited with cross training to minimise gaps in service delivery.
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Overall responsibility for recruitment, training and management of a team to maximise the SSC I2C team full potential.
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Continual assessment of team structures
Skills & Qualifications
Ideal skills
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Proven experience (at least 3 years) in a similar role within a finance shared service centre
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Experience of leading and managing a team including team development and career management
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In-depth knowledge of I2C processes, including controls and compliance requirements
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Proven track record of using KPI’s to improve performance
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Able to operate comfortably at a detailed as well as a strategic level.
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Excellent communication and interpersonal skills
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Proficient in utilising ERP systems and other I2C related software
Desired skills
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Additional language capability
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Project Management experience
Finance at AVEVA
Our team of almost 500 Finance professionals are central to AVEVA’s £1bn+ business. We cover everything from procurement and FP&A to sales forecasting and internal risk management, and we’re playing a leading role in our company’s transition to a subscription-based business model.
AVEVA is laying the groundwork for serious, sustainable growth, meaning there’s a lot for the team to do – and a lot of interesting opportunities. We’ve got a skilled and well-staffed team, strong leadership with a clear vision, and a big role to play in the business’s transformation: it’s a great time to be joining us!
Find out more: https://www.aveva.com/en/about/careers/
UK Benefits include:
Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.
It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
Find out more: aveva.com/en/about/careers/benefits/
Hybrid working
By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.
Hiring process
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
Find out more: aveva.com/en/about/careers/hiring-process
About AVEVA
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/
Find out more: aveva.com/en/about/careers/
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Top Skills
What We Do
AVEVA is a global leader in industrial software, sparking ingenuity to drive responsible use of the world’s resources. The company’s secure industrial cloud platform and applications enable businesses to harness the power of their information and improve collaboration with customers, suppliers and partners.
Over 20,000 enterprises in over 100 countries rely on AVEVA to help them deliver life’s essentials: safe and reliable energy, food, medicines, infrastructure and more. By connecting people with trusted information and AI-enriched insights, AVEVA enables teams to engineer efficiently and optimize operations, driving growth and sustainability.
Named as one of the world’s most innovative companies, AVEVA supports customers with open solutions and the expertise of more than 6,400 employees, 5,000 partners and 5,700 certified developers. With operations around the globe, AVEVA is headquartered in Cambridge, UK.
Learn more at www.aveva.com
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