- Job Title: Marketing Analyst/Coordinator 3
- Job Type: Regular Full-Time, Hourly
- BA/BS in operations, business management or related experience required
- 6+ years of experience in events management, events coordinator and project management
Location
- 6625 Excellence Way, Plano, TX, USA
- Hybrid: Onsite Monday-Thursday, WFH Friday
Benefits
- Medical Insurance (Health, Dental & Vision)
- 401(k) with Company Match
- Paid Time Off
- H1B/Green Card Sponsorship for qualified employee
- Hands-on experience at global industry leader Samsung
- Opportunities for career advancement
Position Summary:
The Operations Event Manager will project manage all events for the retail corporate team and field teams. Events can range from small pop-up experiences to 1300+ attendee conference events. The Operations Event Manager will be responsible for end-to-end support of all events. Some, but not all of the requirements include, vendor management of all external event providers, delivery of all planned/scheduled programs, project management of all event elements, budgets and timelines, provide program calendars for all programs and events for the field team of 440+ Samsung associates and supporting 50k+ retail sales associates. This role will also require cross-functional partnerships with senior leadership events team and internal field, sales and channel organizations.
Role and Responsibilities:
- Supervise the day-to-day event operations and staffing of each event
- Meticulously plan and manage programs, on time, on budget and to scope
- Manage and report all planned events and engagement calendars
- Host meetings to ensure collaboration, including managing the virtual meetings features such as screen sharing, recording, polling, breakout rooms, muting, etc.
- Providing post-event support including, attendance reports, post mortems, etc.
- Work with internal creative teams, agencies, training organization and platforms to deliver content
- Provide reporting to measure and analyze KPI’s and success of event programs
- Coordinate necessary executive attendees with rehearsal times, run of show, presentation content, set up time and on-stage times
- Manage 3rd party event company and labor company to ensure timeliness, budget adherence and execution
- Track all spending of events against budget and provide recap of each event cost and ROI
- Manage the intake process for all retail event requests, and work collaboratively with all teams that have a part in supporting the event, ensuring they are on track to deliver all necessary items for the event
- Ensure that all 3rd party labor is briefed on the program, expectations and KPIs for the event
- Bring in all necessary teams for events as needed, such as, security, general affairs and IT
- Collect and compile all event feedback and lessons learned, provide recap to leadership team and work collaboratively to improve any areas of the event process
- Create and manage tasks while adhering to deadlines show casing the ability to organize and prioritize timely and effectively
- Work collaboratively with the finance team on all forecasting, budgeting, funding and invoices of each event
- Manage any additional operational tasks as assigned
Minimum Qualifications
- BA/BS in operations, business management or related experience required
- 6+ years of experience in events management, events coordinator and project management
- Experience working in retail stores, retail multi-unit manager, events, retail operations, project management
- Experience working in a corporate environment is preferred
- Strong experience working in a matrixed organization with different stakeholders and a broad variety of responsibilities
- Ability to manage and influence across highly cross-functional teams including sales, customer support, PR, social and marketing
- Experience managing projects of varying complexity; time management and project management are critical skills
- Experience with Adobe Suite, Microsoft Office, and SharePoint
- Excellent verbal and written communications skills
- Adapts well to a fast-paced environment
- Ability to travel approximately 10-20% of the time
Our team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many more!
Our vision is ‘We Want to See You Grow’ to become the industry leader for both employee and company.
For more information about JND, please visit www.jndsolutions.com
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What We Do
We have been serving the IT community with innovative software
technology to help clients successfully develop mobile software for
the world market. Software systems are an integral part of life, from
business applications to consumer products. Many problems can
occur with software that does not work correctly, including loss of
money, time, or business reputation.
Our organization has continually been recognized by the IT communities
for our developed expertise and knowledge in the mobile industry.
With a strong understanding of the importance of software quality,
we are committed to striving for excellence in developing mobile
solutions and delivering high-quality software to make today’s ever
changing the technological world a better place