Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.
QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
The Opportunity
Reporting to the Manager, People Team, your primary responsibility is to provide local People function point-of-contact service to business team members, playing a key role in the execution of local People priorities and deliverables within the defined People strategy. This role is also to utilize local business knowledge and understanding gained from working deep within the business, to provide feedback and insights to People Team Manager, People Leads, and relevant COEs in the development of appropriate solutions.
- The position is onsite at our Florence, South Carolina, location.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
Your Impact
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Business’s point-of-contact for the People function, escalating to Manager, People Experience and People Leads, and relevant COEs as necessary.
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Leverage knowledge of local business area perspectives, to provide local insights and perspectives to People Leads and Manager and/or COEs, to ensure local matters are appropriately addressed and considered.
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Provide initial diagnostic level advice and guidance to business leaders, engaging COEs as necessary.
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Coach and guide Managers, and support in the effective prioritization and delivery of an engaging team member experience.
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Utilize relevant information / COE metrics / indicators, to gain insight on local business area people issues, to provide leadership teams with the appropriate clarity for People related initiatives and priorities.
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Provide specialist and expert advice, guidance and counsel to managers, supervisors and People function colleagues on all team member relations issues, policy interpretation and questions. To include such issues as conduct, capability (performance and sickness), re-organization,
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Conduct investigations in line with applicable practices, and in support of Compliance team directives.
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Complete and maintain appropriate logs/trackers/systems, to ensure a full picture of team member relations activity – informal and formal processes, advice given, outcomes issued, inquiries, etc.
What You Bring
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3+ years’ experience using HR principles to inform and engage work communities
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3+ years’ experience supporting HR investigations
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3+ years’ experience coaching management on team engagement and performance.
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3+ years’ experience of HR change management
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1+ years’ experience using HR data to inform deliverables
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Experience using HR knowledge to coach and consult in a Warehouse/Fulfillment center environment
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Experience managing conflicting and concurrent tasks
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Experience guiding agreement from company partners who are affected by HR activities
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Experience engaging with leaders and company partners across business groups and QVC Group locations to obtain thoughtful understanding of QVCG's business processes, applications, policies and other practices as they relate to HR.
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Experience providing verbal and written information for data privacy policies internally and externally with the goal of informing, educating, and advocating for good HR practices
Remote work is not permitted in NYC at this time.
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Consent Statement : I CERTIFY THAT THE FACTS CONTAINED IN THIS APPLICATION ARE TRUE AND COMPLETE TO THE BEST OF MY KNOWLEDGE. I UNDERSTAND THAT ANY MATERIAL MISREPRESENTATIONS OR FALSE INFORMATION WILL DISQUALIFY ME FOR CONSIDERATION FOR HIRE AND THAT IF I HAVE ALREADY BEEN HIRED WILL BE GROUNDS FOR THE TERMINATION OF MY EMPLOYMENT. I AUTHORIZE INVESTIGATION OF ALL STATEMENTS CONTAINED HEREIN AND THE REFERENCES LISTED BELOW TO GIVE YOU ANY AND ALL INFORMATION CONCERNING MY PREVIOUS EMPLOYMENT AND ANY PERTINENT INFORMATION THEY MAY HAVE, PERSONAL OR OTHERWISE. BY SIGNING BELOW, I HEREBY FOREVER RELEASE QVC & ITS SUBSIDIARIES, AFFILITATES, DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS, AND ANY PERSON OR ENTITY PROVIDING INFORMATION TO THE PURSUANT TO THIS APPLICATION, FROM ANY AND ALL LIABILITIES OF EVERY KIND AND NATURE, INCLUDING, BUT NOT LIMITED TO, CLAIMS FOR DEFAMATION, INVASION OF PRIVACY, MISTAKEN IDENTITY, AND MISUSE OF INFORMATION OBTAINED AND ANY OTHER CLAIM OR COURSE OF ACTION ARISING OUT OF THE PROCUREMENT OR USE OF INFORMATION OBTAINED IN SUCH INVESTIGATION.I UNDERSTAND AND AGREE THAT IF HIRED, MY EMPLOYMENT IS FOR NO DEFINITE PERIOD AND THAT THE EMPLOYER FOLLOWS AN EMPLOYMENT-AT-WILL POLICY, WHICH MEANS THAT I OR THE EMPLOYER MAY TERMINATE MY EMPLOYMENT AT ANY TIME, FOR ANY REASON, OR FOR NO REASON WHATSOEVER, WITH OR WITHOUT NOTICE, IN ACCORDANCE WITH STATE AND FEDERAL LAWS. THE FOREGOING DOES NOT APPLY IF I HAVE ENTERED INTO A WRITTEN EMPLOYMENT CONTRACT SIGNED BY A DULY AUTHORIZED OFFICER OF QVC.I UNDERSTAND THAT QVC MAINTAINS A DRUG AND ALCOHOL FREE WORKPLACE, AND THAT ANY OFFER OF EMPLOYMENT WILL BE CONTINGENT UPON FULL COOPERATION IN THE ADMINISTRATION OF ANY DRUG TESTING AND A SUCCESSFUL (NEGATIVE) DRUG TEST RESULT AS WELL AS THE SUCCESSFUL RESULT OF A NEW HIRE BACKGROUND CHECK.
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
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Top Skills
What We Do
Curated Experiences. Infinite Possibilities.®
We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences.
We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors.
Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations.
We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
