Human Resources Coordinator, Senior

At H&P, our people are our strength.

Since 1920, Helmerich and Payne has been the industry’s most trusted partner in drilling productivity and reliability. As the world changes, so does our approach. We are changing the landscape of drilling by using cutting-edge rig technologies and drilling solutions to build upon a century of success, all while continuing to deliver better outcomes for our customers. 

At H&P, our people are our strength. We strive to continually lead with our Core Values that enable employees to develop on their H&P Journey. We believe that doing the right thing means creating a more diverse, equitable, and inclusive workplace that empowers our people to bring their authentic selves to work every day. 

Some companies offer career paths. We offer a Journey of a Lifetime. Let's go far, together.

Hear directly from our employees, and leaders about their unique journeys at Helmerich and Payne. 

At a Glance:

The HR Support Center Coordinator, Senior acts as the first point of contact within the HR Support Center for issues and requests from prospective, current and former employees and managers. Responsible for responding to employee questions and inquiries about employee benefit programs and human resources policies. Maintains information systems, prepares appropriate documentation, and processes paperwork. Helps to resolve matters pertaining to employee benefit programs, unemployment, and general HR matters.

Work Type: Remote with monthly ad hoc meeting at our Tulsa HQ as needed.

Schedule: Hours could be a shift between 7am-6pm CST Monday through Friday, Alternating weekends
Location: Tulsa Remote Office
 

This position is expected to be filled in the greater Tulsa, Oklahoma area.

What you will do: 

• First point of person-to-person contact for answer questions about HR programs, processes, and tools.

• Provides a positive employee experience while addressing in-scope HR inquiries, issues and requests; escalates to appropriate tier or third-party providers as needed, following up to ensure customer needs are efficiently and effectively addressed.

• Responsible for the timely resolution of employee issues and HR system transactions.

• Support leader and employee self-service processes in Workday (HRIS) by providing real time support.

• Utilizes standard tools and inquiry handling process to accurately and completely document issues and resolutions (ServiceNow, FAQs, etc.).

• Processes transactions and protects sensitive HR data in accordance with established support center processes and standards.

• Works to achieve established service center metrics and goals.

• Performs administrative tasks and data transactions related to core HR, benefits, compensation, talent acquisition, organizational development/training, payroll, and unemployment, as assigned.

• Execute hiring processes including initiating hires in Workday, verifying completed I-9 Forms, and processing E-Verify for all hires.

• Occasional project work as assigned.

• Adheres to predetermined schedules and work standards.

• Demonstrates the H&P Company values: Actively C.A.R.E., Service Attitude, Innovative Spirit, and Teamwork.

What you need:

• 2+ years of related experience required

• Excellent phone etiquette and ability to perform basic office tasks

• Excellent Customer Service Skills

• Possesses good written and oral communication skills and a professional demeanor

• Intermediate knowledge of MS Office, and case management tools desired

• Ability to maintain a high level of confidentiality

• Ability to work independently

• Excellent time management, organizational, prioritization, and follow-up skills

• Strong attention to detail

Not a must, but a plus

• Knowledge of Workday Preferred

• Previous experience utilizing HR Information Systems preferred

• Previous experience utilizing knowledge and case management systems preferred.

• Previous benefits experience preferred

H&P is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
 

For more information on benefits and job opportunities, please visit Careers | Helmerich & Payne, Inc.

Thank you for your interest in joining our team!

Thank you for your interest in joining our team!