Human Resources Business Partner-Employee Relations Focus

Human Resources Business Partner – Employee Relations Focus

The Human Resources Business Partner is a key strategic role responsible for providing expert employee relations (ER) support to both hourly workforce and their leaders across the Field Operations organization. This role requires a deep understanding of labor laws, employee relations best practices, and the ability to navigate complex situations to foster a positive work environment. The HRBP will work closely with management to align HR strategies with business goals while ensuring a fair, consistent, and compliant approach to employee relations.

Travel expectation:  30% - 40%

Location:  this is a remote position, the ideal candidate must live in North East region of the US (Boston, Newark, Philadelphia, DC or New York preferred), and close to an airport. 

• Employee Relations Support:
  • Serve as the primary point of contact for employee relations issues, including conflict resolution, disciplinary action, and performance management for hourly workers and general managers.
  • Conduct thorough investigations into employee complaints, grievances, and allegations, ensuring timely resolution and adherence to company policies and legal requirements, escalating and partnering with other HR colleagues or Legal when necessary.
  • Provide coaching and guidance to managers on addressing employee performance, behavior, and attendance issues.
  • Provide training and development programs for managers on effective employee relations practices, conflict resolution, and performance management.
  • Support and facilitation of leave management, including ADA interactive process and collaboration with Total Rewards team and Worker’s Compensation.
• Labor Law Compliance:
  • Stay current on federal, state, and local labor laws and regulations, ensuring the company’s policies and practices are consistent and compliant.
  • Advise management on legal implications of ER issues and recommended actions to mitigate risks.
  • Support the development and implementation of policies and procedures that reflect current labor laws and best practices.
• Collaboration and Partnership:
  • Partner with other HR functions, including recruitment, compensation, and benefits, to ensure a holistic approach to employee management.
  • Work closely with general managers to understand their business needs and provide tailored HR support. Partner in driving a safety-focused culture.
  • Partner with leaders to foster a positive, solution-focused culture by supporting strategies that promote collaboration, employee engagement, and effective communication across all levels of the organization.

Required

• Minimum of 3 years of HR experience, with a strong focus on employee relations.
• Experience supporting both hourly and managerial staff in a multi-site environment.
• In-depth knowledge of labor laws, employment regulations, and ER best practices.
• Strong problem-solving and conflict-resolution skills.
• Excellent communication, coaching, and interpersonal skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Must be able to work in both an office environment and in our depot (warehouse) locations.

Preferred

• Highly preferred:  Bachelor’s degree in human resources, Business Administration, or a related field.
• SHRM-CP or PHR certification preferred.
• Labor Relations experience/exposure

Inclusive Employer
At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we’re proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.”

If you need assistance or an accommodation due to a disability, please contact us by email at [email protected] or call 1-888-796-4997.

Culture & Benefits

Our employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We’ve cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We’ve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota’s Fastest Growing Companies list. In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner.

Who We Are

Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.