HR Operations Specialist

Posted Yesterday
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Bangkok, Phra Nakhon, Bangkok
Mid level
Fintech • Information Technology • Logistics
The Role
The HR Operations Specialist processes HR requests, ensures data accuracy, manages payroll activities, and supports HR services while optimizing processes and handling escalated tasks.
Summary Generated by Built In

Location:

Bangkok, Thailand

Job ID:

R0080638

Date Posted:

2025-04-02

Company Name:

HITACHI ENERGY (THAILAND) LIMITED

Profession (Job Category):

Human Resources

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity: 

Performs day to day processing of HR requests related to one or more service lines (Employee Life Cycle, Integrated Talent, Global Mobility, Learning & Development, Compensation & Benefits, Payroll, People Analytics and HRIS) for an assigned group of employees handling also complex and escalated tasks. Ensures appropriate support for internal customers and deliver accurate and timely procession of information with all stakeholders and assures that quality controls like e.g. the 4-eye-check are carried out.

How you’ll make an impact:

  • You will execute and deliver assigned HR Services according to defined service level agreement(s), handle complex/escalated tasks, maintain a high level of data quality and accuracy in the systems.

  • You will provide on-demand reports related to the process when required, regular update of SOP (Standard Operating Procedures) and WI (Work Instructions) as appropriate.

  • You will be the single Point of Contact (SPOC) to manage and liaise with Payroll Managed Service partner for weekly and monthly payroll, manage pre & post payroll activities, check master data in ensuring the data integrity i.e. accurate and correct, ensure correct payment of entitlements in accordance with agreement and policies, process month end accruals, post journals, payroll reconciliations and also SPOC to support HR Time related activities, interface, updates and queries

  • You will deliver HR Service support to the HR community, managers and employees, this will include on-boarding and off-boarding administrations, employees’ P-filling and HR records management, administrate local ServiceNow tickets and ensure timely closure of tickets, any other task/assignment given from time to time.

  • You will perform regular quality check on master data, time system and payroll in accordance with global guidelines, recommend enhancements and simplification of existing processes and procedures based on feedback and experience with customers, lead some process improvement activities and participate in various quality control and audit activities.

  • You will recommend, develop, and assist in implementation of special programs in area of functional specialty, support HR cross-functional initiatives in area of functional responsibility, cross-countries support in SEA as and when required and require supporting project or assignments initiated by Global, if any.

  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

  • Bachelor’s/master’s degree in any stream.

  • Minimum 2 to 4 years of experience in HR Operations.

  • Cross countries HR operations support, experience in absence and attendance system,

  • Experience in HR Shared Services for a Global Company will be an added advantage, in payroll and statutory filing experience is preferred.

  • Proficiency in MS Office, along with organizing, coordinating and analytical skills. Able to work in teams, within deadlines and be process oriented will be an ideal fit.

  • Good in stakeholders and vendors management, able to handle multi-tasks and work under tight timeline.

  • Proficiency in Thai and good English skills is a must.

More about us:

We offer

At Hitachi Energy Thailand, we offer a suite of employee benefits to complement our pay offering, supporting employees’ financial, physical and mental wellbeing:

  • 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee’s performance result and Business performance).

  • 10 days annual leave (Service year 0-4), 15 days annual leave (Service year 5-10), flexible working policy, Flexibility working time.

  • Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%).

  • Growth possibility:  Learning and development platform, career movement opportunity within organization.

  • Possibility to gain experience in international environment.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

Top Skills

MS Office
Servicenow
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The Company
33,676 Employees
On-site Workplace

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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