HR Operations Coordinator

The North American HR Operations team is looking for a dedicated and enthusiastic individual to join our dynamic team as HR Operations Coordinator. Your strong time management and organizational skills will be invaluable as you handle various administrative tasks and coordinate the recruitment process.

- You'll thrive in a dynamic, team-oriented environment.

- You'll engage in meaningful work that helps our clients.

- You'll gain diverse experience by collaborating with a multifunctional team.

Position Responsibilities:

• Provide administrative support to the Talent Acquisition Team by overseeing recruitment coordination activities.

• Initiate and manage background checks by collaborating with candidates and our background check vendor.

• Assist new hires throughout the onboarding process.

• Format job descriptions for posting on external niche sites.

• Prepare the monthly report and manage referral bonus payments.

• Manages I9 reverification .

• Handle queries sent to Manulife’s recruitment inbox and Salesforce.

• Coordinate with other HR departments to ensure effective information flow and a consistent approach.

• Assist with special projects related to recruitment operations as assigned.

• Support our extended HR operations team as needed.

Required Qualifications:

• You bring proven administrative experience, showcasing strong attention to detail and a high level of accuracy, paired with exceptional customer service skills. You are recognized for your excellent time management abilities and your capacity to juggle multiple priorities simultaneously. Your strong sense of urgency and adaptability to thrive in a fast-paced, ever-changing environment make you an ideal candidate.

Preferred Qualifications:

• Bachelor's degree an asset

• 5 years of HR experience, preferably in recruitment, training or administration

• Proficient in Microsoft Office, including Word, Excel, and Outlook

• Strong interpersonal skills, with the flexibility and adaptability to work in a dynamic environment

• Knowledge of Workday is an asset

• Excellent time management skills with the ability to manage multiple priorities and work independently in a fast-paced environment

• Strong organizational skills, along with a sense of urgency and flexibility

This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid
#LI-JH

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Primary Location

Boston, Massachusetts

Hybrid

Salary range is expected to be between

$45,150.00 USD - $75,250.00 USD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency

Company: John Hancock Life Insurance Company (U.S.A.)