HR Generalist

Posted 20 Days Ago
New York, NY
75K-90K
Mid level
eCommerce
The Role
The HR Generalist will manage HR operations, compliance, benefits support, performance programs, and employee relations while enhancing employee experience.
Summary Generated by Built In

Payoneer’s mission is to enable businesses of all sizes from anywhere in the world to access the rising, global economy by enabling them to transact globally as easily as they do locally. Life at Payoneer is a global community, where you’ll work with colleagues all over the world, serving small- and medium-sized business customers and partners in over 190 markets. 

We’re looking for a proactive and resourceful HR Generalist to join our HR team in New York. This role is ideal for someone who thrives in a fast-paced, evolving environment and is passionate about delivering high-touch support across the employee lifecycle. The HR Generalist will serve as a key point of contact for employees and managers, ensuring smooth execution of core HR processes while contributing to projects that enhance employee experience and drive business success.

This role will be based in our New York, NY office.

What you'll do: 

  • HR Operations: Own and execute day-to-day HR activities such as onboarding, offboarding, job changes, leaves of absence, and data changes in HRIS.
  • Compliance & Policy: Ensure compliance with federal, state, and local employment laws, especially New York-specific requirements. Assist in policy updates and audits.
  • Benefits & Leave Support: Partner with Total Rewards team to address employee questions as it relates to benefit programs and leave administration (FMLA, NY PFL, etc.)
  • Performance & Talent Programs: Support performance management cycles, employee engagement surveys, and career development initiatives.
  • Reporting & Insights: Maintain accurate employee records and generate reports to support decision-making and track key people metrics.
  • People Projects: Collaborate on HR initiatives related to DEI, learning, wellness, and culture building.
  • Employee Relations: Serve as a trusted advisor to employees and managers on HR policies, practices, and general inquiries; help resolve employee concerns with empathy and consistency.

What we're looking for: 

  • 3–5 years of experience in HR, with at least 2 years in a generalist capacity
  • Working knowledge of U.S. labor laws, particularly New York State and City
  • Familiarity with HR systems (e.g., SuccessFactors, ADP, Greenhouse etc.)
  • Excellent organizational skills and attention to detail
  • Strong interpersonal and communication skills
  • Ability to handle confidential information with discretion
  • Comfortable working across different time zones and cultures

Not a must, but a great advantage:

  • Experience in a high-growth or tech environment
  • PHR or SHRM-CP certification is a plus

What we offer:

  • Discounted medical, dental, and vision insurance (coverage starts on day one) HSA and FSA
  • 401K with employer match
  • Employee Stock Purchase Plan (ESPP)
  • Fitness/Wellness reimbursement 
  • Generous PTO, paid holidays, and parental leave
  • Learning and development opportunities
  • Flexible work from home schedule
  • Volunteer activities
  • Fun office culture with supportive leadership 

Join the Payoneer Family - check out Our Values and apply today!

Payoneer is committed to fostering a diverse and inclusive workplace. Payoneer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you are interested in applying for employment with Payoneer and need special assistance or an accommodation to use our website or to apply for a position, please email [email protected]. Determinations on requests for reasonable accommodation are made on a case-by-case basis.

In accordance with New York City Law, below is the annual base salary range for this position. Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave. This position is also eligible for a discretionary year-end bonus.

The annual base salary range for this position is: $75,000 - $90,000.

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The Company
HQ: New York, NY
2,303 Employees
On-site Workplace
Year Founded: 2005

What We Do

Payoneer is the world’s go-to partner for digital commerce, everywhere.  From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy.

Since 2005, Payoneer has been imagining and engineering a truly global ecosystem so the entire world can realize its potential. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading digital brands like Airbnb, Amazon, Google, Upwork and Walmart, Payoneer offers a universe of opportunities, open to you.

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