At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
HR Generalist
Executes efficiently and effectively on HR programs and plans. Provides assistance and support to employees across a range of processes.
Responsibilities:
- Handle escalated queries from tier 1 & 2
- CoE program execution
- Execution of annual CoE cycles as required e.g. merit/bonus; talent (career conversations, 9 box talent calibration, goal setting & goal achievement, employee surveys
- Liaison with people managers to change data in system following comp data audits
- Execution of orientation/onboarding activities per Talent CoE strategy.
- Advising people managers on related processes around promotions, salary administration, out of cycle merit increases
- People manager training in processes and/or soft skills either directly, or via train the trainer sessions; translation and/or localization of communication materials and their distribution
- Provision of in-country change management to local leadership
- Support and advice to people managers on onboarding
- Support and advice to people managers on end of probation reviews (where legally required)
- M&A execution as part of a regional M&A team
- Execution orientation/onboarding for M&A
- Align and manage regional and local recognition strategies to global recognition programs, Voice of customer for the CoEs –
- Feedback (via Global Portfolio Group) feedback from people managers and employees on CoE programs and plans
- Coach 3rd party vendor teams on enhancing customer experience across all processes
- End- to- end recruitment for managers & below where no recruitment specialists
- ER assistance & leaving the business execution etc where no ER specialists
- Provides reports at the request of HRBPs and senior business leaders, including analysis and insight
- The job holder may also act as the Generalist team leader (double hatting)"
Key Skills, Requirements and Competencies:
- Bachelor's degree required
- 8+ years progressive experience in HR required with demonstrated required functional knowledge & expertise
- 2+ years working in a regional shared services organization a plus
- Demonstrated experience of, and focus on, proactively managing customer relationships
- Must possess demonstrated understanding of continuous performance measurement
- A track record of identifying opportunities for continuous process improvement - keeping it simple
- Demonstrated ability to work collaboratively and build strong partnerships with key stakeholders in a complex, multi-supplier and matrixed environment
- Curious; proactively ask questions about wider context in order to understand where to provide most business value; taking our customers to where they ought to be, not where they want to be
- Being courageous when we need to push back and say NO, or pull them to lead them to a different place
- Exceptional conflict resolution skills
- Ability to work effectively in high-pressure, fast-paced situations that require sound decision making
- High degree of comfort with change, with the skill to easily shift priorities to meet business needs
- Strong analysis and problem solving skills, able to carry out root cause analysis
Category: Human Resources
Top Skills
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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