Head of Sales - Growth

Posted 8 Days Ago
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Pune, Maharashtra
Senior level
Software • Conversational AI
The Role
As Head of Sales, lead a team to drive sales growth, manage customer engagement, forecast performance, and create sales playbooks.
Summary Generated by Built In

 

Head of Sales India - Growth

Location: Pune

Company Overview:

  • Founded over 15 years ago, we are a trusted messaging leader for businesses worldwide.
  • We serve customers across industries, including contact centers, financial services, higher education, retail, staffing, and wellness.
  • Our commitment: “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.”
  • Learn more: https://www.beconversive.com/

Job Title: Head of Sales India - Growth
Job Summary: As the Head of Sales at SMS Magic, you will play a pivotal role in driving business growth by engaging, winning, and retaining customers for our messaging solutions. Our approach emphasizes consultative selling, supported by cutting-edge sales tools across the entire funnel. Key responsibilities include building and leading a sales team in India, achieving ambitious sales targets, managing a pipeline of prospects, and forecasting performance with precision.
Responsibilities:

  • Sales Team Leadership: Build and lead a high-performing sales team, ensuring the achievement of a sales targets
  • Pipeline Management: Develop and manage a robust pipeline of prospects to consistently deliver positive results.
  • Forecasting Accuracy: Provide accurate monthly and quarterly performance forecasts, maintaining a 10-20% margin of error from actual bookings.
  • Collaboration with Customer Success and Development Teams: Work closely with customer success and development teams to meet customer requirements effectively.
  • Market Insights and Playbooks: Collaborate with the US-based VP Marketing to identify market opportunities, work with large/medium customers and partners, and create relevant sales playbooks and collaterals.
  • Customer Engagement: Understand customer sales and marketing processes, providing consultancy on best messaging programs, and evangelize SMS Magic solutions.
  • Ensure the team is able to generate their own leads to meet assigned quotas.

Qualifications:

  • Minimum 12+ years hands-on prior work experience with SaaS sales
  • Prefer at least 6-8 years successfully running a sales organization (team)
  • Love crushing goals and quotas
  • We live, eat and breathe data and insights. We are a Analytics 2.0 company and it flows through our product, the way we run our company rhythms and monthly meetings. You should be a champion of Sales data and analysis. You should also be able to look at Customer’s SMS Magic dashboard and make sense of what’s happening -  Which Campaigns are performing, who are their most responsive sales guys etc.
  • Agile, Nimble, and energetic - These are the hallmarks of a magician. Nimble but long term planning, quick and agile execution which can be measured on a day to day basis.
  • Breather Customers - We are extremely customer centric and will go that extra mile to win a customer and more importantly woo them. This is our Core Value and we want the DoS to exhibit it aplenty.
  • Self-starter, motivated individual - who can work alone and create an impact
  • Strong team player - We have cross geographical teams and in different time zones - So we need leaders of men, who can coordinate and work with people across cultures, time zones and ethnicities.

What working at Conversive Offers?


Conversive is a leading conversational engagement platform that empowers businesses to build seamless, multichannel communication experiences. With deep CRM integrations (Salesforce, Zoho, and others), Conversive enables businesses to engage customers effectively through SMS, WhatsApp, and other messaging channels.

Our platform is widely used across industries such as healthcare, finance, real estate, education, and retail, helping organizations streamline sales, customer support, and marketing interactions. We focus on automation, AI-driven messaging, and compliance to ensure secure and efficient customer engagement.
Why Join Us?
At Conversive, we believe in fostering a collaborative, innovative, and growth-oriented work environment. Here’s what you can expect when you join our team:

  • Career Growth & Learning – Opportunities for skill development, leadership training, and mentorship.
  • Cutting-Edge Technology – Work with AI-driven messaging, automation, and top CRM integrations.
  • Competitive Benefits – Market-aligned compensation, health benefits, and performance-based rewards.
  •  Impactful Work – Be part of a fast-growing company that is transforming business communication globally.

Join us to be part of a forward-thinking team dedicated to redefining customer engagement!

Top Skills

Ai-Driven Messaging
Automation
Crm Integrations
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The Company
Delhi, New Delhi,
208 Employees
On-site Workplace
Year Founded: 2008

What We Do

SMS-Magic is a proven, global messaging platform for popular CRM platforms, supporting small, mid-market and enterprise clients across 190 countries. SMS-Magic enables CRM users to engage buyers and win and retain more new customer revenue, while creating strong customer relationships that drive sustainable competitive advantage. SMS-Magic helps Marketers drive 6x more responses through automated campaigns, assists Sales and Account teams to increase engagement and win more deals, faster. Customer Support teams are able to handle 10x more cases with faster-than-ever resolution times. All through the power of seamlessly integrated and customizable conversational messaging. SMS-Magic is a popular messaging application found on the Salesforce AppExchange and Zoho Marketplace. Want to see it in action? Text keyword Demo: USA: 36343 AUS: +61 4095 64682 UK & ROW: +44 7860 017509

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