Head of Sales Development

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.

When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. 

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

What you will do

This is a leadership role for sales professionals who are experienced in SaaS and passionate about working in a hyper-growth MarTech scale-up.

We have a world-class sales organization with a strong pipeline bombarded with inbound marketing leads and SDR lead generation. Thanks to our differentiated product, we’ve got clients from every vertical imaginable such as retail, finance, automotive, telecom, and travel. Our client base speaks for itself. Actually, let’s make our clients do the talking. You can check their testimonials on our website!) If you are interested in taking a challenging but fulfilling leadership role in SaaS, get ready to take Insider’s success even further through your experience and leadership skills.

In this role, you will;

• Train, coach, and lead a sales team to crush the numbers and foster a performance-driven culture
• Develop and implement new sales initiatives, strategies, and programs to identify, approach, and close key clients
• Provide feedback to the team on market trends, unmet needs, and opportunities to deliver greater value to customers by extending company offerings
• Identify emerging opportunities and market shifts while being fully aware of new products and the state of competition
• Effectively communicate the value proposition through proposals and presentations
• Continuously nurture current and prospective clients with helpful industry knowledge & exciting news that will help them and us to succeed together
• Effectively manage the country’s pipeline to forecast & realize revenue to meet targets for presentation & accountability to management
• Get support from other teams such as Sales Enablement, Revenue Operations, Sales Engineering, Marketing etc.

What you need;

• At least 7 years of  quota-carrying sales experience, ideally in SaaS, MarTech
• At least 3 years of sales team management experience.
• Knowledge of market research, sales, and negotiating principles
• Communication skills and collaborative mindset to build strong relationships with customers, especially at the executive level
• Superior project and time management skills. And a keen eye for detail!
• Our technical knowledge goes well beyond that of any other salesperson. You need to be a savvy tech bug, always searching for solutions and ideas.
• Passion for testing, measuring, and improving outreach and following up the effectiveness
• Ability and flexibility to work in a fast-paced startup environment 
• A university degree in Business, Marketing, or related fields

Life’s a two-way road! Here’s what you’ll enjoy while spending time with us (perks, anyone?)

• Competitive commission structure
• A generous stock option package from a Pre-IPO company
• A well-defined career roadmap
• Free access to LinkedIn Learning, Masterclass, Blinkist, Spotify 
• Countless internal and external training sessions related to Sales and other fields
• The opportunity to work in a truly diverse & inclusive environment
• That's not all. At Insider, you will find many more answers to "what’s in it for me?" but let’s discuss further details in our interview! 

WHAT IS IT LIKE TO WORK AT INSIDER?

Challenging. Rewarding. Exciting. Fast-paced. Intense.

We work together as a family to build this company. Everyone is expected to act like an owner and to grow fast. We are a small and fast-growing team from across the world and keep flat hierarchies for maximum impact. We are energized by broadening our scope of responsibility & horizon, are curious, and love stepping outside of our comfort zone because we know that this is how we will learn the fastest. We know that hard work beats talent - an Insider combines both. We help each other, teach each other, and learn from each other. We believe that world-class performance is a byproduct of an empowered, well-trained, and happy team. We think positively and have a solution-oriented mindset - a problem is an opportunity to be explored. Reach out if you find yourself in this culture regardless of whether there is a relevant job posting right now - if there is a fit we want to get to know you. Be part of the journey!

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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