Search the 148 jobs at Insider

The Social Media Manager will develop and execute social media strategies, manage the company's social media presence across multiple platforms, create engaging content, monitor performance, and collaborate with various teams to align social media efforts with business goals. The role requires excellent communication skills and knowledge of digital marketing.

The Senior Front-end Developer will join the web development team to create and implement web-based products using technologies like JavaScript, TypeScript, and Node.js. The role involves participating in the complete project lifecycle, maintaining high-quality applications, collaborating with teams, writing unit tests, and ensuring product quality while leveraging modern development tools and methodologies.

The Sales Development Representative will source new sales opportunities through inbound and outbound communications, understand customer needs, and maintain an expanding database of prospects. This role facilitates connecting potential clients with Insider's platform.

As a Sales Development Representative, you will generate new business opportunities through prospecting and engaging in conversations with C-level executives. Responsibilities include market research, follow-ups on leads, communicating value propositions, and maintaining an expanding prospect database.

The Business Development Representative will develop the client base in the US, build relationships with prospects through personalized outreach, understand client needs, and pass sales-qualified leads to account executives. The role involves significant learning through training and offers a chance to work in a diverse and inclusive environment.

As a Technical Support Specialist, you will support partners by troubleshooting technical issues with Insider's products, finding resolutions for requests, and providing guidance to enhance their experience. You will also advocate for partners' feedback to the Product team and ensure that service level agreements for response and resolution times are met.

The Business Development Representative will develop the client base, nurture relationships, generate new sales opportunities through cold outreach, understand client needs, and pass qualified leads to sales executives. The role includes extensive training and participation in team brainstorming sessions.

As a Technical Support Engineer at Insider, you will customize products, troubleshoot technical issues, use Zendesk for customer communication, consult on technical solutions, and collaborate with the product team to improve processes. You'll serve as a problem solver and ensure customer success.

The Customer Onboarding Manager is responsible for guiding clients through the onboarding process, ensuring smooth implementation of the platform, understanding business requirements, and providing technical support. This role involves managing projects, accelerating value realization, and enhancing client confidence in their new system while leveraging project management principles and technical knowledge.

As a Technical Support Specialist at Insider, you will troubleshoot technical issues and assist partners with our products. Responsibilities include resolving partner requests, contributing feedback to the Product team, and meeting SLAs for issue resolution. Strong communication skills and a problem-solving mindset are essential.

As a Business Development Representative at Insider, you will focus on developing a client base through outreach efforts, building relationships, and understanding client needs. You will also collaborate with the team to generate interest in the company’s products while participating in extensive training programs to enhance your skills.

The Sales Manager will drive SaaS sales by engaging clients at every stage, from prospecting to closing. Key duties include market analysis, sales forecasting, and collaborating with teams while building strong relationships with clients, particularly at the executive level.

The Solutions Consultant at Insider is responsible for engaging with prospects, understanding their needs, and articulating Insider's value proposition. This includes crafting personalized demos, leading technical responses to RFIs/RFPs, and ensuring a smooth onboarding process for new clients. The role requires a blend of technical expertise and client-facing skills, specifically in the Martech domain.

The Solution Architect will engage with client technical teams to support their digital transformation, lead workshops for solution implementation, drive pilots and proof of concept initiatives, troubleshoot technical issues, and cultivate customer relationships to ensure efficient onboarding and use of Insider's products.

The Customer Success Manager will act as the main point of contact for clients, ensuring they utilize Insider's technology to meet their business objectives. Responsibilities include understanding client needs, coordinating tech support, developing key account plans, and providing feedback on market trends to enhance partnership. The role demands strong relationship-building skills, effective communication, and a good grasp of digital marketing and project management.

The Account Manager is responsible for leading renewals and managing high-level stakeholder relationships, driving expansion and MRR growth opportunities. Key responsibilities include conducting business reviews, managing contract negotiations, nurturing sponsors, and aligning customer needs with Insider's products to ensure satisfaction and achieve commercial targets.

As a Technical Support Engineer, you will support partners by troubleshooting technical issues, finding resolutions, and advocating for their feedback to the Product team. Your role involves meeting SLAs, providing timely responses, and contributing to building innovative products by streamlining partner requirements.

As a Technical Support Specialist, you will support partners using our products by troubleshooting technical issues, providing resolutions, and advocating for partner feedback to improve product offerings while meeting SLAs on response and resolution times.

The Tech Partnership Manager for LATAM will manage relationships with VTEX clients, develop partnership strategies, drive expansion opportunities, and collaborate with global offices to enhance the Insider Partner Program. Key responsibilities include pipeline management, lead generation, and facilitating engagement with internal teams to optimize partnership success.

The Solutions Architect at Insider engages with customer decision-makers to support digital transformation, runs data workshops, drives pilots and proof of concepts, troubleshoots technical issues, and collaborates with product and support teams. They leverage best practices to guide customer strategy and ensure successful implementation of Insider solutions.