Search the 147 jobs at Insider

The DevOps Engineer will oversee Insider's tech operations, enhancing site reliability and development through automation. Responsibilities include leading distribution operations, supporting CI/CD practices, managing cloud infrastructure, and improving overall application performance and stability.

As a Customer Success Manager at Insider, you will implement AI-driven solutions, foster customer relationships, and improve product adoption and retention. You will collaborate with teams to provide tailored support, analyze user data, and ensure customer satisfaction to drive overall success for partners.

The Front-end Developer will create and implement web-based products using Native JavaScript, collaborate with cross-functional teams, maintain high-quality applications, and ensure code quality through unit tests. This role also involves researching new technologies and participating in the full project lifecycle.

As a Customer Success Manager, you'll act as the primary contact for clients, ensuring they understand and utilize Insider’s technology effectively. You’ll build key relationships, monitor customer adoption, and provide strategic feedback on market trends. Overall, your role will focus on enhancing customer satisfaction and aligning product offerings with client needs.

As a Senior Software Quality Assurance Engineer, you will enhance product quality through testing practices, working with AI and Machine Learning technologies. Responsibilities include developing automated test scripts, analyzing test results, and collaborating with the development team to ensure seamless integration of new features into the platform.

The Financial Analyst will support financial planning and analysis by analyzing business trends, assisting in budgeting and forecasting, and collaborating with stakeholders to drive growth strategies. Responsibilities include preparing financial reports, conducting data analysis, and managing client relationships to enhance marketing effectiveness.

The Inside Sales Specialist will engage with clients to understand their needs, promote the company's AI-driven customer experience platform, and drive sales growth. They will be responsible for building relationships, solving problems, and contributing to the company's mission of delivering unique customer experiences across various industries and markets.

As a Customer Success Manager at Insider, you will manage MENA customers, drive product adoption and retention, build strong relationships, ensure service delivery, and coordinate efforts with internal teams to enhance customer satisfaction and success metrics.

The Solutions Architect engages customers to support their digital transformation by leading technical projects, running workshops, and troubleshooting issues. They ensure smooth implementations and optimize solutions while fostering strong relationships with clients.

As an Account Executive at Insider, you will drive growth by building strong relationships with partners, especially at the executive level. You will leverage your SaaS and Martech knowledge to enhance partnerships, improve customer experience, and contribute to a diverse and supportive environment. You're expected to be self-motivated with excellent communication, time management skills, and the ability to thrive in a fast-paced startup culture.

The Senior Marketing Manager for Brazil will develop and execute the marketing strategy for LATAM, collaborating with global and local teams to enhance brand awareness, generate leads, and support conversions. Responsibilities include managing demand generation, events, customer marketing, content, PR, and optimizing the Latin America website for better engagement.

The Recruitment Associate will collaborate with management on HR development, expand candidate pipelines globally, utilize sourcing techniques to identify qualified candidates, participate in various HR projects, and manage job postings across platforms.

As a Customer Support Specialist, you will manage technical relationships with partners, resolve technical issues, and advocate for partners' feedback to enhance product offerings. The role involves supporting the Customer Success Managers with troubleshooting and ensuring a seamless experience for the partners while meeting important SLAs.

As a Technical Support Specialist, you will be a crucial part of the Customer Success Team, ensuring a seamless experience for partners by troubleshooting technical issues, providing solutions, and collaborating with Customer Success Managers to advocate for user feedback in product development.

As a Technical Support Specialist, you will be key in maintaining technical relationships with partners, troubleshooting issues, and collaborating with Customer Success Managers. Your role includes problem-solving, advocating for partner feedback, and ensuring timely responses to technical queries while meeting SLA commitments.

The Customer Success Director will lead the Partner Success team in Korea & Japan, providing strategic direction, feedback on market trends, and ensuring customer satisfaction with services and technology. Responsibilities include career development for team members, monitoring technology adoption, and collaborating with global teams on strategic initiatives.

The Sales Manager will drive sales growth by building strong relationships with customers, especially at the executive level, leading a sales team, and leveraging digital marketing strategies to enhance partnerships. Responsibilities include improving outreach effectiveness, managing projects, time management, and ensuring clients feel valued through top-notch support.

As a Technical Support Engineer, you will modify or customize products to meet customer requirements, troubleshoot technical issues, and communicate solutions to customers via Zendesk. You will also collaborate with global teams and contribute to optimizing support processes for enhanced operational excellence.

As a Solutions Architect at Insider, you will be the technical resource for the Partner Success Team, leading junior team members, meeting partners to clarify technical requests, aligning internal teams for execution, and resolving technical issues swiftly. You are also responsible for guiding architecture discussions, providing updates, and enhancing both technical and soft skills for team members.

As a Solution Architect at Insider, you will engage with customer technical decision-makers, run data workshops, troubleshoot implementation issues, drive POCs, and ensure successful deployments by collaborating with various teams while optimizing solutions based on business needs.