Head of Product

Posted 17 Days Ago
Be an Early Applicant
Stamford, CT
7+ Years Experience
Information Technology
The Role
The Head of Product at Shelf will oversee product vision and strategy, manage cross-functional teams, and lead product development for their B2B SaaS offerings. Responsibilities include executing product roadmaps, collaborating across departments, and utilizing data-driven insights to enhance user experience and market alignment.
Summary Generated by Built In

About Shelf:

There is no AI Strategy without a Data Strategy.  Getting GenAI to work is mission critical for most companies but 90% of AI projects haven't deployed. Why? Poor data quality - it  is the #1 obstacle companies have in getting GenAI projects into production.

We've helped some of the best brands like Amazon, Mayo Clinic, AmFam, and Nespresso solve their data issues and deploy their AI strategy with Day 1 ROI. 

Simply put,  Shelf unlocks AI readiness. We provide the core infrastructure that enables GenAI to be deployed at scale. We help companies deliver more accurate GenAI answers by eliminating bad data in documents and files before they go into an LLM and create bad answers. 

Shelf is partnered with Microsoft, Salesforce, Snowflake, Databricks, OpenAI and other big tech players who are bringing GenAI to the enterprise.

Our mission is to empower humanity with better answers everywhere.

Job Description: 

The Head of Product will report to the CEO and is responsible for guiding the development, launch, and ongoing improvement of Shelf’s products and product lines. 

Key responsibilities include executing on the product vision and strategy, overseeing product roadmaps, managing cross-functional teams, and driving user-centered design. Collaboration with stakeholders such as Engineering, Marketing, Sales, and Customer Success is essential. Strong leadership, communication, and analytical skills are critical, along with a deep understanding of market trends and customer needs. 

This is an incredible opportunity to join a rapidly expanding organization growing revenue.

What We’re Looking For:

  • Abstract Thinker: Ability to execute product vision and strategies that are aligned with business goals, customer needs, and market trends; driving growth and innovation in the rapidly evolving world of AI.
  • Leadership Skills: Proven experience in building, leading, and mentoring diverse, high-performing product teams, fostering collaboration and a culture of continuous improvement.
  • Communication Skills: Exceptional ability to articulate product vision and roadmaps to both technical and non-technical stakeholders, ensuring alignment and engagement.
  • Customer Focus: Deep understanding of customer needs and preferences, with a strong track record of delivering user-centric products and experiences.
  • Analytical Skills: Proficiency in data-driven decision-making, leveraging data and insights to inform product strategies, optimize performance, and measure success.
  • Adaptability: Capacity to navigate evolving markets, technologies, and challenges, driving product innovation and staying ahead of the competition.
  • Cross-Functional Collaboration: Demonstrated success in partnering with diverse teams, such as engineering, marketing, and sales, to deliver cohesive and effective product solutions.
  • Project Management: Strong background in planning, prioritizing, and executing product initiatives within budget and timelines, ensuring quality and consistency. Familiarity with SDLC and agile methodologies. 

What You Bring:

  • 7-10 years of experience as a Product Manager and Leader in a B2B SaaS product company
  • Previously led a Product Management Team (e.g., familiarity with managing scrums), and open to being disrupted
  • Forward-looking, philosophical thinker
  • Highly intellectual. 
  • Makes tactical decisions based on feedback that comes up.
  • Passionate, humbled, and energized by the pace and change of the field of AI
  • Life-long learner, with diversified interests/experience (beyond work and Product Management)
  • Has experience with and knows how to work in a founder-run company
  • Nice to have: Ex-founder background (this position reports directly to the CEO)

Why You'll Love Working With Us:

  • Innovative Culture: We're always pushing the envelope and looking for new ways to grow and improve. You'll be part of a forward-thinking team that values creativity and innovation.
  • Supportive Environment: We believe in supporting our employees both professionally and personally. You'll have access to ongoing training, development opportunities, and a network of supportive colleagues.
  • Impactful Work: Your work will have a direct impact on our company's success and the well-being of our employees. You'll be making a difference every day.
  • Fun & Engaging: We know that work should be fun! We host regular team events, celebrations, and activities to keep our team engaged and connected.

Ready to join us? Apply today and let's create an amazing workplace together!

What We Offer:

  • Competitive starting salary, with additional bonus opportunities (based on team and individual investment performance)
  • Generous equity grant in the form of company stock options
  • Open PTO
  • Comprehensive health and wellness packages

Location:

Stamford, CT (Hybrid/Remote - may require time onsite as needed)

Salary:

$190k -  $250k+

Why Shelf:

  • According to MarketWatch in November 2022, the global knowledge management market size was valued at US$405 Billion in 2021 and is expected to expand at a CAGR of 18.12% during the forecast period, reaching US$1.1 Trillion by 2027
  • Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
  • We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
  • Our platform has been consistently rated #1 for overall usability by Gartner Digital Markets, and has received Easiest to Use, Easiest to Admin, and Highest Adoption awards from G2., and product of the year and innovation awards from leading publications, such as CIO Review. 
  • We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
  • We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months
The Company
HQ: Stamford, Connecticut
207 Employees
On-site Workplace

What We Do

GenAI has the potential to transform the contact center, but without up-to-date and trusted knowledge, it provides inaccurate answers, creates hallucinations, and exposes companies to new compliance risks. Shelf offers organizations a secure way to incorporate LLMs to scale their knowledge, boost agent performance, and improve customer satisfaction. Our MerlinAI technology assesses, identifies issues, prioritizes improvements, and monitors content on a continuous basis in order to turn your organization’s knowledge into an infrastructure for success

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