About Shelf:
There is no AI Strategy without a Data Strategy. Getting GenAI to work is mission critical for most companies but 90% of AI projects haven't deployed. Why? Poor data quality - it is the #1 obstacle companies have in getting GenAI projects into production.
We've helped some of the best brands like Amazon, Mayo Clinic, AmFam, and Nespresso solve their data issues and deploy their AI strategy with Day 1 ROI.
Simply put, Shelf unlocks AI readiness. We provide the core infrastructure that enables GenAI to be deployed at scale. We help companies deliver more accurate GenAI answers by eliminating bad data in documents and files before they go into an LLM and create bad answers.
Shelf is partnered with Microsoft, Salesforce, Snowflake, Databricks, OpenAI and other big tech players who are bringing GenAI to the enterprise.
Our mission is to empower humanity with better answers everywhere.
Job Description:
The Head of Product Marketing will drive analyst relations and lead our company positioning and messaging. Use your deep marketing knowledge, along with your exceptional EQ, IQ, and creativity to take Shelf from our $50M B-round to C, D, IPO, and beyond. We are looking for interesting human beings who enjoy building the future. We want intellectually curious, motivated people who have a growth mindset and are energized each day to seize a massive opportunity. If this sounds like you, come and join us!
What We’re Looking For:
- Lead Shelf analyst relations strategy including but not limited to relationships with Gartner, Forrester, IDC, CB Insights
- Conduct regular Analyst Briefings
- Project Management of all Analyst relation tasks and communication to executive team
- Leading Magic Quadrants, Forrester Waves and IDC Industry Analysis
- Driving Messaging Framework including but not limited to Analyst Decks, Sales Decks, Website position, Website messaging, Personas specific messaging, key support assets.
- Evangelize Shelf product and solutions through public speaking and writing
- Collaborate closely with cross-functional teams, including product, sales, and marketing to develop and execute strategic marketing initiatives that resonate with our target audience and drive business success.
What You Bring:
- Former Analyst experience
- Strong B2B SaaS marketing strategist
- Proven ability to identify and articulate the business value of innovative enterprise software.
- Master of marketing communication, positioning, and messaging.
- Excellent public speaker and energetic product evangelist
- Demonstrated leadership, communication, and project management abilities.
- Bachelor’s degree or equivalent required, MBA a plus.
Why You'll Love Working With Us:
- We believe in excellence and we make each other better.
- We learn from our mistakes and we come back stronger.
- We’re curious, and we love to learn from one another.
- We’re accountable to each other.
- Innovative Culture: We're always pushing the envelope and looking for new ways to grow and improve. You'll be part of a forward-thinking team that values creativity and innovation.
- Impactful Work: Your work will have a direct impact on our company's success and the well-being of our employees. You'll be making a difference every day.
What We Offer:
- Competitive starting salary, with additional bonus opportunities (based on team and individual investment performance)
- Generous equity grant in the form of company stock options
- Comprehensive health, wellness, benefit packages
Location:
Remote with flexibility to meet onsite in Stamford, CT as needed
Why Shelf:
- According to MarketWatch in November 2022, the global knowledge management market size was valued at US$405 Billion in 2021 and is expected to expand at a CAGR of 18.12% during the forecast period, reaching US$1.1 Trillion by 2027
- Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
- We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
- Our platform has been consistently rated #1 for overall usability by Gartner Digital Markets, and has received Easiest to Use, Easiest to Admin, and Highest Adoption awards from G2., and product of the year and innovation awards from leading publications, such as CIO Review.
- We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
- We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months
What We Do
GenAI has the potential to transform the contact center, but without up-to-date and trusted knowledge, it provides inaccurate answers, creates hallucinations, and exposes companies to new compliance risks. Shelf offers organizations a secure way to incorporate LLMs to scale their knowledge, boost agent performance, and improve customer satisfaction. Our MerlinAI technology assesses, identifies issues, prioritizes improvements, and monitors content on a continuous basis in order to turn your organization’s knowledge into an infrastructure for success