Head of People - US

Posted 2 Days Ago
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San Francisco, CA
Senior level
Fintech • Other • Payments • Productivity • Software • Automation
Supporting independent service-based businesses with the tools they need to be successful doing what they love.
The Role
As the Head of People, you will align and innovate our people strategy with business goals, ensuring a vibrant culture as we scale. Your role involves driving HR initiatives, talent management, organizational design, and maintaining employee experience while supporting senior leadership.
Summary Generated by Built In

HoneyBook is the leading client relationship platform for independent businesses. It powers billions of client interactions through tools for attracting leads, connecting with clients, booking projects, and managing payments. With HoneyBook, any independent professional can scale themselves and their business. Since the company was founded in 2013, HoneyBook members have built over 25 million client relationships and processed $11+ billion in payments on the platform. By providing an integrated suite of tools, HoneyBook simplifies workflow for independent professionals, serving as a center of gravity that streamlines operations from initial contact to final payment.

Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.

Your opportunity:

We’ve built something special at HoneyBook and from the beginning we’ve been an organization that has been talent obsessed. At every turn, we’ve placed an unprecedented amount of attention on our people and our culture, and today you can see the results of these decisions reflected everywhere in the company. 

We have a good foundation in place, and as the Head of People for our US team, you’ll be entrusted with building upon what we’ve worked so hard to create. There’s still much for you to shape and impact, and we’re looking to your skills, experience, energy, and creativity to bring our entire organization to a new level.    

Your task will be to align our people strategy with our business goals, building upon the strong base we’ve already developed — all the while keeping a lock-tight grip on our culture as we grow. You’ll own our people strategy for our US-based employees, always looking down the road to identify what will be needed next in terms of process, initiatives, structure and talent, and will  also help create and drive key people initiatives for our global HoneyBookers. If you like to scale, and love a challenge, you’ll find an opportunity to create something different here with support across all levels of the company. Simply put, this is going to be both a fun and meaningful journey!

This role is hybrid to our SF office, 2-3 days per week (current expectation is Wednesdays and Thursdays in-office). 

Here are a few of the things you’ll do:

  • Partner closely with the SVP of People and Ops to drive culture initiatives and ensure we maintain our culture as we scale
  • Work closely with the Executive Team to develop programs that inspire employees and rally the organization around common goals, vision and values
  • Lead strategic people team efforts, including talent acquisition, assessment, development, and retention, ensuring alignment with business objectives
  • Operate as a strategic partner to senior executives, providing expert guidance on organizational design, leadership development, and workforce planning
  • Innovate the role of the US-based People and Recruiting teams, pioneering best practices and forward-thinking strategies to enhance the employee experience
  • Challenge and iterate upon our organizational structure. Try bold new things 
  • Lead change management initiatives, guiding the organization through growth and transformation
  • Develop and track key HR metrics and analytics to inform decision-making and optimize workforce strategies
  • Coach, mentor, and inspire a high performing team of people professionals whose functions span the entire employee lifecycle recruitment through exit
  • Develop a comprehensive Diversity, Equity, Inclusion and Belonging strategy, and insure the implementation of initiatives that further cultivate an inclusive and equitable workplace

Our ideal candidate:

  • 12+ years of relevant work experience, including 3+ years supporting a senior leadership team
  • You possess deep experience leading people teams that span various disciplines, including but not limited to: HRBP, people ops, employee experience (including DEIB), and recruitment
  • You have experience providing guidance and establishing best practices on a national level (think: multi-state employee populations)
  • You’ve lived a growth story before and can leverage strong change management principles to lead organizations through their evolution
  • You bring experience integrating innovative people strategies with business objectives to drive company success.   
  • You bring exceptional interpersonal and communication skills with the ability to build strong personal connections with employees at every level of the organization
  • You’re experienced in coaching and providing feedback not only to your team, but to leaders of all levels

The good stuff:

  • Mission-driven: You'll be joining more than just another startup. Our members’ success is at the heart of everything we do.
  • Impact: We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box thinking and innovation; be ready to fail fast and often!
  • Compensation: We offer a competitive salary and meaningful equity grants.
    • Base pay is $216k-$265k, depending on experience and skills. 
  • Benefits & perks: From wellness programs to exceptional family leave policies, the health and happiness of our employees are foremost.

Our core values:

  • People come first: We prioritize people as we explore opportunities and work through challenges.
  • Raise the bar: We push for greatness—for ourselves, each other, and our members.
  • Own it: Trust and ownership let us make decisions with confidence.
  • We love what we do: We bring passion to our work and love what we create for our members.
  • Keep it real: Authenticity, respect, and transparency are at our core.

The opportunity at HoneyBook is huge. Our primary customers today are creative businesses that generate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors.

Follow us on Medium, BuiltIn and Instagram to catch the latest stories about HoneyBook. 

Applicant Information
When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information.

We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others.

Our Privacy Policy is here. 

What the Team is Saying

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The Company
233 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

HoneyBook is here for the self-starters. The independents. Those who’ve claimed freedom over their career, finances, and future. Those paid for a profession that’s also their passion.

We’re on a mission to empower this economy of independents to rise, building fulfilling and sustainable livelihoods by doing what they love. We champion technology as our ally in supporting our members in this pursuit.

We can’t fulfill this mission without incredible talent. Our culture is founded on core values that drive everything we do, starting with always putting people first.

Why Work With Us

Our culture is founded on core values that drive everything we do, starting with always putting people first. Our team is a mission and values-driven team fueled by passion and purpose. At HoneyBook, we believe you are the driver of your career and growth - we're here to support you along the way.

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HoneyBook Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Hybrid in the SF HQ or NY hub 2-3 days per week.

Typical time on-site: 2 days a week
US
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San Francisco, CA
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Tel-Aviv, Israel
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