Head of Operations

ABOUT US

FarmRaise is the financial platform for agriculture: we deliver intuitive tools that enable farmers to master their finances. Our platform serves some of the largest and most impactful agribusiness entities, streamlining their financial products and connecting them seamlessly with farmers.

FarmRaise has been featured as the best all-around farm accounting solution by Nerdwallet. Backed by top investors like Pear, Accel, Susa, and Better Tomorrow Ventures, our team is passionate about working alongside farm operators to build a profitable and sustainable future for agriculture.

ABOUT YOU

As FarmRaise’s first Head of Operations, you will own the scaling of FarmRaise to meet growth objectives. Your primary areas of ownership will be internal teams, though the ideal candidate will be a “business chameleon” who can parachute into key growth bottlenecks and build a playbook to mitigate them.

You’re obsessed with the intersection of company traction, operations, and people management. As a seasoned early-stage operator, you inspire your team with an ambitious vision grounded in data, milestones, and clear accountability and are comfortable pushing your team to achieve. You’ve led companies as they scaled from Seed to Series B and know how to build bold systems to succeed. 

THE HIGHLIGHTS

• FarmRaise is hiring a Head of Operations, reporting to our CEO, Jayce Hafner.

• This role will own FarmRaise’s operational roadmap, set metrics and processes, and hold the team accountable for executing against our goals. 

• This role will manage and drive cross functional collaboration and results across Product, Engineering, Farmer Success, and Sales teams. 

• The Head of Ops will also be responsible for legal, payroll, finance, accounting, and internal company administrative workflows. They will design systems for scaling these components as we grow. 

• Compensation $130K - $165k base salary, with $35k - $40k commission tied to company revenue goals and equity granted via our employee stock option pool

• Fully remote with regular all-team retreats 

• Excellent benefits including health insurance, coworking stipend, educational stipend, and 401K with full company match 

THE ROLE

Your responsibilities will include: 

Finance

• Manage quarterly Board reporting process and preparation

• Fundraising process management

• Key partner to CEO in fundraising process, including (1) strategic planning of capital raises to ensure the company is best positioned to go to market; (2) crafting the fundraising narrative in partnership and creating collateral; (3) active process management during fundraising, and (4) managing closing process with legal and accounting

• Lead strategic finance efforts and financial forecasting

• Align the company around north star revenue goals and identify KPIs by function and establish consistent reporting cadence

• Create financial models for unit economics and customer acquisition cost to drive customer segmentation, business model, and product roadmap

• Execute efficient revenue operations and billing management

• Partner with Sales leader to establish competitive pricing and contractual terms

• Stand up automated process for billing clients and integration with Quickbooks

Business operations

• As the company scales and identifies growth gaps, you will own a team that can parachute into business functions, partner with the functional leader, and establish a path toward stability

• Centralize software procurement when appropriate

Systems and compliance

• Oversee functional sources of truth (e.g. Intercom, Salesloft, Linear, Hubspot, Ashby, ChartMogul, Quickbooks) and drive automation and integration where available

• Partner with Eng leader and vCISO to ensure operational excellence for compliance: SOC 2, HIPAA, GDPR

• Partner with Sales & Eng leaders to understand insurance, security and other requirements to serve enterprise customers

• Interface with FarmRaise’s legal team to drive compliance across contract execution, government relations, and fundraise processes

Performance management and people operations

• Translate company-wide growth plan into headcount planning

• Partner with CEO on top executive hires by managing executive recruiting firms, sourcing top candidates

• Partner with leadership team on on recruiting best practices, including establishing FarmRaise employer brand, identifying top candidates, ensuring high quality interview loops, and converting top candidates to full-time employees

• Organize and execute team retreats and offsites to be effective, impactful and productive

• Manage FarmRaise employees in a way that promotes employee retention and company performance, implementing systems of accountability, feedback and performance management that help us exceed our goals

• Establish career ladders for high performers and implement best practices to encourage employee longevity and retention

• Train new managers 

• Develop onboarding processes and ensure successful onboarding of new employees 

Compensation & benefits

• Review and hone our compensation philosophy 

• Review the company benefits programs annually and make changes as needed

• Partner with functional leaders on delivering performance management, career laddering, compensation discussions with their team

BACKGROUND AND EXPERIENCE

The ideal candidate will:

• Have 5+ years of experience scaling teams from ~20 to 100+ in an operations, growth, or management role 

• Roll up their sleeves and be resourceful in a startup environment

• Understand problems at their root cause and solve the right problem at the right time

• Balance competing priorities and incentives across the company

• Be high EQ and low ego

• Perform as a fast learner who can parachute into problems and drive quick wins with functional partners

• Drive results through influence rather than authority

• Be an exceptional written communicator and champion of FarmRaise’s written culture

• Care more about achieving outcomes than building beautiful processes 

• Love driving accountability and results in your management approach

• Be highly organized, detail-oriented, and direct 

• Possess a strong financial modeling background and years of experience applying this muscle to company building