Head, KYC Operations - AVP

Job Description:

Details of the Division and Team:

The Know your Client (KYC) division of the Bank is where the New Client Adoptions, Periodic Reviews, Event Driven Reviews and Client related Static Data is being handled. KYC plays an integral part in the Bank’s first line of defense against financial crime by ensuring AML risk is appropriately captured, measured and managed, whilst being client centric and commercial.

The KYC Lead will need to possess an excellent knowledge of KYC and functions of client lifecycle events. Additionally, should possess a sound knowledge of Central Bank of Sri Lanka (Local Regulator) guidelines pertaining to Customer Due Diligence and types of special accounts.

The KYC Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training, and performance of controls. His / her expertise or deeper understanding of process, product and/or the business play a key role in facilitating communication between functional teams, sharing knowledge and good practice. 

He / She leads and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. Creates robust management & people development initiatives, ensuring the team is positioned well to execute a high standard of delivery and results within a controlled environment.

He / She ensures that key process and risk indicators, controls, service level agreements and vendor management are adhered to and evidenced; this includes creating a strong culture of risk mitigation and management.

What we will offer you: 

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Provident Fund:  the Bank will contribute 25% towards the EPF. These rates are subject to change in accordance with the amendments made to the EPF Trust duly approved by the statutory authority.  

• Employees Trust Fund: the Bank will contribute 3% of the basic salary towards the Employees Trust Fund (E.T.F.).  This rate is subject to change in accordance with the statutory limits as declared by the Government of Sri Lanka.

• Gratuity : You will be entitled to Gratuity, on resignation/separation/retirement from Bank (after completion of 5 years continued service).

• Medical Insurance: All employees and dependents (spouse and children) are covered under a Medical Insurance Policy.

• Group Term Life Insurance:　All employees are covered under a Life Assurance Policy. 

• Group Personal Accident Insurance: All employees are covered under a Personal Accident Insurance Policy.   

Your key responsibilities:

• Responsible for overall management of client lifecycle events (client on-boarding, KYC Periodic Reviews, Event Driven Reviews and off-boarding)

• Create and maintain client databases and provide regular updates to stakeholders on case status and progress

• Escalation to management on issues and actively follow up for resolution

• Ensure full compliance with relevant regulations and in-house policies

• Represent the country at regional and global KYC Operations fora

• Attend regular training and keep abreast of latest KYC policy requirements and changes

• Update the KOS and the local Addendum annually or on ad-hoc basis with the regulatory & operational changes.

• Ensure the Desk Top Procedures are reviewed annually

• Assess training needs of the staff and provide opportunities to enhance knowledge / skills

• Handle performance evaluations of the team and tasks pertaining to compensation and Benefits.

• Manage the recruitment and sourcing of required talent to the division.

• Lead and foster the team dynamics, often providing resources strategy input and focus on process and performance efficiency.

Your skills and experience:

• 10 to 12 years’ experience in Banking/Finance industry out of which minimum 5 years’ experience in a Lead role in KYC / Client Due Diligence with people management experience

Educational Qualifications

• A degree from a recognized university and/or Professional qualification in Banking or Accountancy.

• An MBA will be an added advantage

Required Skills and Competencies

• Knowledge on Client On-Boarding procedures - Client Due Diligence, Know Your Customer, Anti Money Laundering, Compliance, FATCA & Name List Screening

• Knowledge of Regulatory Guidelines pertaining to Customer Due diligence, Know Your Customer Requirements and type of special accounts

• Proficient in MS Office applications.

Behavioral Skills

• Excellent leadership qualities and people management skills

• Accuracy and attention to detail is essential.

• Effective communication skills. Fluent in both English and Sinhala.

• Adaptable to constant changes.

• Proven ability to prioritize deliverables.

• Ability to deliver under challenging conditions with tight turnaround times, handling multiple tasks within a target driven environment

• Good analytical and problem-solving skills

• Ability to demonstrate the Bank’s values in achieving objectives

• Open minded, able to share information, transfer knowledge and expertise to team members

• Self-assured with sound judgement and confident manner

How we’ll support you: 

• Flexible working to assist you balance your personal priorities

• Coaching and support from experts in your team

• A culture of continuous learning to aid progression

• A range of flexible benefits that you can tailor to suit your needs

• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here  to see what we do.
 

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.