Head of Indirect Sales

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

About the role

The Director of Indirect Sales oversees and directs the sales activities of the Indirect Sales team in North America, focusing on Distribution, Value Added Resellers, Solution as a Service, and ISV networks. This role defines the strategic direction of the business and ensures effective communication with executives and managers to address sales needs. Responsibilities include assigning account responsibilities, setting financial objectives, and leading key negotiations with customers and partners.

Essential Duties and Responsibilities:

• Manage critical partnerships to drive joint initiatives and product launches.
• Ensure methodical partner and deal management with milestone management and KPIs.
• Meet/exceed financial objectives for the business unit.
• Ensure accurate and timely sales forecasting and financial reporting.
• Establish and maintain top-level relationships with strategic partners.
• Define and reinforce sales processes.
• Coordinate with other functional management on business strategy and decisions.
• Define territory assignments and quota responsibilities.
• Manage sales support functions and contribute to pricing decisions.
• Communicate corporate direction and objectives to staff.
• Define staffing levels and identify talented candidates for potential hire.
• Manage performance through setting objectives, providing feedback/coaching, and evaluation.
• Motivate employees to excel and address performance issues.
• Develop staff skills to meet business needs.
• Support company programs and ensure adherence to company policies.
• Administer compensation actions within company guidelines.
• Manage multiple stakeholders and drive creative solutions to achieve shared goals.
• Lead teams through complex relationship management activities with a clear vision.
• Explore new business opportunities and revenue streams through strategic partnerships.
• Work closely with cross-functional teams to integrate Verifone solutions into partner platforms.
• Define and track KPIs for ISV partnerships, measuring impact on revenue, customer acquisition, and product adoption.
• Provide regular reports and updates to internal stakeholders on partnership progress.
• Maintain short-range and long-term sales plans, including an annual business plan.
• Develop and maintain a pipeline of potential sales to meet business unit expectations.
• Maintain organized account records using Salesforce.com.
• Perform other duties as assigned.

Knowledge, Experience, and Skills: 

• 10 years of product sales experience and 5 years of management experience.
• A bachelor's degree or equivalent experience is preferred; a master's degree is preferred.
• Industry and product knowledge.
• Leadership and strategic planning.
• Ability to navigate complex partnership and solution opportunities.
• Strong presentation and communication skills.
• Sales management and negotiation skills.
• Proficiency in Microsoft Office suite and Salesforce.
• Language requirements as defined by region.
• Perform other duties as assigned.

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.