Head, Cash Management & Client Solutions

Posted 3 Days Ago
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Lagos
Senior level
Financial Services
The Role
The Head of Cash Management & Client Solutions manages vendor relationships, oversees service delivery, and ensures compliance with the bank's risk policies. Responsibilities include leading sourcing teams, vendor performance management, contract negotiations, and financial oversight within the cash services sector.
Summary Generated by Built In

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To manage cash distribution vendor relationships and performance for efficient and effective service delivery within the bank's risk appetite. Responsible for defining material outsourcing business requirements as input into vendor outsourcing, establishing and leading cross functional vendor sourcing teams, vendor contracting, vendor billing and payments processing, vendor performance management, vendor strategic alignment, third party risk management and asset lifecycle management.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Purchasing and Procurement
Experience Required
Delivery Enablement
Technology
5-7 years
• Leading cross functional vendor sourcing teams including defining technical and non-technical requirements, evaluations, selection, contracting, performance, and relationship management • Experience in financial budgets, cost management, vendor invoice processing and ability to read, understand and interpret income statements and balance sheets. • Cash value chain equipment maintenance management experience.
5-7 years
Experience in cash services products and processing. Business, Finance and People Management experience is a critical requirement for this role.
5-7 years
Proven experience in production, with particular experience in service industry and/or fast moving consumer goods. Experience within a customer facing environment, with management across geographic boundaries essential. Experience in managing multiple client interfaces and dealing with variable issues.

Additional Information

Behavioral Competencies:

  • Adopting Practical Approaches
  • Challenging Ideas
  • Checking Details
  • Developing Expertise
  • Developing Strategies
  • Embracing Change
  • Establishing Rapport
  • Examining Information
  • Generating Ideas
  • Interacting with People
  • Making Decisions
  • Producing Output
  • Pursuing Goals
  • Resolving Conflict
  • Seizing Opportunities
  • Showing Composure
  • Taking Action
  • Team Working
  • Thinking Positively
  • Understanding People

Technical Competencies:

  • Banking Process & Procedures
  • Coaching and Mentoring
  • Deal Negotiation
  • Dispute Negotiation
  • Product Related Systems (Business Banking)
  • Risk Management
  • Supplier Relationship Management
  • Tender Process

Top Skills

Banking Process & Procedures
Product Related Systems (Business Banking)
Risk Management
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The Company
Johannesburg
63,856 Employees
On-site Workplace
Year Founded: 1862

What We Do

As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

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