Head of Agency Capabilities Development

Posted 10 Days Ago
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Hong Kong, Central, Central & Western District
Expert/Leader
Fintech • Payments • Financial Services
The Role
The Head of Agency Capabilities Development is responsible for designing and executing talent development strategies for agency channels, overseeing training programs, managing e-learning platforms, and ensuring quality business growth within SLHK Agency Channel. They will lead a team, develop initiatives for productivity enhancement, and engage key members of the team.
Summary Generated by Built In

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Summary​​The role is responsible for formulating and executing strategies in talent development for the agency channels. The job holder is also expected to provide inputs for the boarder distribution strategy and represent the voice of talent development within Distribution Leadership Team. It will assume leadership in functions including , Distribution Training and Development, and Brighter Academy, and work closely with Distribution Leadership Team to manage the overall agency operations, drive and implement various agency initiatives and ensure quality business and sustainable growth for SLHK Agency Channel.Job ResponsibilitiesStrategy Development

  • Oversee the functions including Distribution Training and Development, and Brighter Academy to devise strategies to deliver various business targets respectively
  • Take the lead to grow and develop agency channels, establish standards of capability and performance to deliver against the business plans, and ensure the sales force’s professional ethics.
  • Provide input into broader distribution strategy and represent voice of talent development within Distribution Leadership Team

Talent Development

  • Develop state of the art training programs to onboard and train agency and partnership teams
  • Develop and manage e-learning and onboarding platform to ensure an integrated recruitment experience
  • Develop initiatives for Brighter Academy to drive them to enhance productivity
  • Develop product training and represent Agency on product development

Team Management

  • Develop a high performing team ensuring capability development and proper succession within Distribution Talent Development

Job Requirements

  • Degree holder or above
  • Minimum 15 years’ relevant experience in insurance or banking industries (or equivalent) of which 5 years in managerial level
  • Holder of FLMI is highly preferred
  • Ability to motivate members of Distribution and Agency heads to achieve desired results
  • Strong interpersonal, influencing and presentation skills
  • Good team leader with creative mindset
  • Ability to engage and retain key members of the team and win buy-in of the Agency force
  • Sound knowledge of agency operations and their system in driving desired behaviors
  • Good analytical ability and strong business sense
  • Willing to accept challenges and work under high pressure
  • Excellent command of English & Chinese and PC literate; fluency in Mandarin an advantage

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Channel Management

Posting End Date:

17/12/2024

The Company
Toronto, Ontario
499 Employees
On-site Workplace

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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