The Case Manager is responsible for the processing of life and critical illness insurance applications, maintaining communication with advisors and clients, ensuring timely responses to queries, and managing administrative tasks related to underwriting requirements. The role requires strong organizational and client service skills, along with bilingual proficiency in Mandarin and English.

The Case Manager processes life and critical illness insurance applications, collaborates with advisors, provides excellent client service, and manages application requirements and inquiries, all while maintaining strong relationships with partners. Responsibilities include handling administrative tasks, delivering timely support, and implementing process improvements.

The National Accounts Managing Account Executive is responsible for business development, client retention, and the profitability of a group client portfolio. Key tasks include managing client relationships, ensuring needs are met with value-added services, and nurturing advisor and consultant connections while targeting growth and retention metrics.

As a Tele-Interview French Bilingual, you will conduct interviews with clients, providing exceptional service and support. You will work collaboratively with colleagues to enhance client experiences and contribute to community welfare. The role emphasizes personal development and teamwork in a dynamic environment.

The Tele-Interview Mandarin Bilingual position involves conducting inbound and outbound calls to collect personal and health-related information for insurance applications. Key responsibilities include providing excellent client service, documenting information accurately, and adhering to company policies and communication standards. The role requires fluency in English and French, strong communication skills, and basic technical proficiency in Microsoft Office.

The Assistant Manager, Actuarial Valuation conducts actuarial reserve calculations, supports local RBC calculations, and contributes to business planning under local regulatory standards. Responsibilities include analyzing insurance risks, mentoring junior staff, preparing reports, and collaborating with cross-functional teams to provide actuarial insights for decision-making.

The Solutions Designer is responsible for developing software designs that meet business requirements, ensuring compliance with enterprise standards, and guiding future projects towards reusable and maintainable solutions. This role also involves mentoring junior developers, providing technical expertise for project planning, and staying updated on technology trends.

The Systems Analyst will lead a team of developers in implementing frontend and backend changes for digital projects, focusing on web and mobile application development, as well as web services. The role includes technical leadership and ensuring project enhancements are effectively executed.

The Systems Specialist plays a crucial role in assessing, designing, and modernizing insurance policy administration systems across Asia markets. Responsibilities include coding and programming for complex technical requirements, evaluating solutions, and overseeing the delivery processes while ensuring alignment with business needs and technical requirements.

As an Analyst Programmer, you will focus on mobile app development, web application or portal development, and web services to enhance client experiences. You'll collaborate with expert colleagues and engage in dynamic problem-solving.

The Lead - Finance position involves financial reporting, managing accounts payable processes, vendor payment processes, handling audits, reconciliations, and preparing financial information for management. The role requires strong communication skills and expertise in financial compliance and analysis.

The Content and Writing Specialist will create compelling written communications, manage RFP responses, and collaborate with marketing to ensure brand consistency. Responsibilities include researching and organizing proposal content, developing multimedia assets, analyzing content effectiveness, and managing multiple projects to support business development goals.

The New Business Senior Case Associate processes life and critical illness insurance applications, manages policy modifications, evaluates transactions for compliance, and communicates effectively with clients. They focus on service excellence, collaboration, and continuous improvement in a fast-paced environment.

The GB Implementation Specialist will onboard new Group Benefits Clients and manage major plan changes. Key responsibilities include project management, defining project scope, maintaining timelines, managing Client relationships, and ensuring effective communication with stakeholders. Strong organizational and interpersonal skills are essential as the role involves collaboration with diverse teams and representing the company in Client-facing meetings.

The Quality Assurance Associate Auditor will monitor and evaluate the quality of customer service calls to ensure compliance with established metrics, provide feedback, identify training needs, and develop action plans to improve performance and quality standards.

The Associate Relational DBA will support Oracle and PostgreSQL databases, performing administrative tasks, monitoring performance, implementing best practices, and collaborating with teams on database requirements and improvements. Responsibilities include incident reporting, documentation, and troubleshooting within AWS environments.

The role of the Management Assistant in the financial center involves customer service, administrative support, and report preparation. Responsibilities include managing client databases, coordinating meetings, supporting recruitment functions, and suggesting process improvements.

The Enterprise Infrastructure Automation Administrator will implement and maintain efficient Continuous Deployment pipelines, focusing on deployment processes and improving release cycles. Responsibilities include building Ansible Automation Platform pipelines, designing workflows for databases and web hosting, integrating CI/CD workflows, and troubleshooting pipeline automation issues.

The Actuarial Internship at Sun Life Hong Kong is a 6-month full-time opportunity for university students to gain hands-on experience in various actuarial areas such as product development, valuation, capital management, and risk analysis. Interns will collaborate with experienced colleagues and participate in actuarial tasks while working in top-performing teams of a leading insurance firm.

The Account Manager, Network Partnerships is responsible for managing key leased network partner relationships, ensuring client retention, and optimizing revenue. This role collaborates with senior management, resolves provider claims, develops reporting methodologies, and drives implementation of business solutions while maintaining network relationships.