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Scale is a rapidly growing, venture-backed Series F startup that is changing the way organizations around the world build AI applications. We are looking for a highly driven and operationally focused GTM Operations Specialist to support our growing Public Sector business, with a particular focus on delivering AI/ML solutions to the U.S. Federal Government. This role will be instrumental in shaping our go-to-market strategy, optimizing operations, and enabling our teams to help scale innovative solutions for the U.S. Government.
GTM S&O Specialist
Scale is at the forefront of enabling the next wave of AI/ML technologies for the U.S. government, and we are expanding our Public Sector team to help drive this mission. The GTM Operations Specialist will play a key role in supporting our GTM strategy, managing operational processes, and enabling the broader team to meet ambitious sales and delivery goals. You will be a core part of our Public Sector business, collaborating across teams to build and scale operational systems that drive our growth. This position requires a self-motivated, independent operator who is deeply analytical, hands-on, and able to thrive in a rapidly changing, high-stakes environment. You must be comfortable taking ownership of your work and driving initiatives forward.
Requirements:
- 4+ years of experience in an operational or strategic role supporting GTM efforts, ideally in the federal or defense sectors.
- Experience in sales enablement, business development, or operations within a high-growth, fast-paced environment.
- A strong understanding of AI/ML technologies or a willingness to quickly learn the technical landscape.
- Proven track record of optimizing operations, streamlining processes, and driving cross-functional collaboration to achieve business goals.
- Ability to influence and work with diverse teams across technical, operational, and executive levels.
- Comfort with ambiguity and a passion for solving complex problems with a structured, data-driven approach.
- Excellent communication skills, with the ability to tailor messaging to different stakeholders and levels within the organization.
- Ability to work in Scale’s Washington, DC or San Francisco offices 2-3 days per week
Nice to have:
- Experience working within U.S. government contracting or sales operations.
- Familiarity with the U.S. Department of Defense (DoD) and federal government procurement processes.
- Experience in product or project management, with the ability to drive initiatives from concept to execution.
- Familiarity with sales tools, CRM systems, and data analytics platforms.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
The base salary range for this full-time position in the location of Washington DC is:
$144,000—$192,000 USD
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Top Skills
What We Do
Scale accelerates the development of AI applications by helping machine learning teams generate high-quality ground truth data. Our advanced LiDAR, image, video and NLP annotation APIs allow machine learning teams at companies like OpenAI, Lyft, Pinterest, and Airbnb focus on building differentiated models vs. labeling data.
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