Growth Strategy Manager (CRM)

Posted 15 Days Ago
Be an Early Applicant
Madrid, Comunidad de Madrid
Senior level
Marketing Tech • News + Entertainment • Software
The Role
The Growth Strategy Manager will lead CRM initiatives, focusing on designing and executing multi-channel campaigns, analyzing user behavior, and optimizing CRM effectiveness. They will collaborate with marketing, product, and data teams, take ownership of growth results, and establish strategies to enhance company performance in the entertainment industry.
Summary Generated by Built In

Hi, we’re Fever
We’re excited you are checking out this job offer.

We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. 

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience. 

Sounds amazing, right? 

About the team

Growth is the team responsible for promoting the Fever business plan across all Markets and ensuring that our events perform as expected, pushing its growth across the globe.

Our decisions are data-driven from the highest to the lowest strategy level, allowing us to fully understand the Fever business model and how we can leverage this to interact with every single team within the company to grow the business in the expected direction.

About you

  • You have a bachelor's in engineering (civil, industrial, telecommunications, or aeronautics) or a background in maths, statistics, data analytics, or strategy.
  • At least +5 years experience in a business analytics role.
  • A high level of English. Spanish is a plus.
  • Proven Experience in Multi-Channel CRM Campaigns: Hands-on expertise in designing, executing, and optimizing multi-channel CRM campaigns (email, push notifications, SMS, WhatsApp), with a strong focus on personalization and user lifecycle management. Experience working with Salesforce Marketing Cloud is a plus
  • Experience in strategy consulting, investment banking, and strategy or analytics roles at top tech firms is a significant advantage
  • Data-driven person who brings numbers to strategic and business decisions
  • Generate high business impact based on your decisions
  • Excellent interpersonal skills with a proven ability to manage and influence multiple stakeholders while working effectively across teams, disciplines, and business cases.
  • Understanding any coding language is preferred (SQL, R, Python…)
  • Proactive problem-solver and an opportunities-seeker

About the role

  • In this role, you will lead global CRM initiatives focusing on its growth and development.
    • Strategic Campaign Design & Execution: Lead the planning, creation, and execution of CRM campaigns across multiple channels (email, push notifications, SMS, WhatsApp), aimed at engaging, retaining, and growing the user base and the revenue generated through these channels.
    • Data-Driven Optimization: Analyze user behavior, campaign performance, and customer feedback to improve messaging, segmentation, and overall CRM effectiveness continuously.
    • Cross-functional collaboration: Work closely with marketing, product, and data teams to align CRM strategies with business goals, ensuring a seamless and personalized user journey across all touchpoints.
  • Being a Growth Manager at Fever means taking full ownership of the results, evolution, goals, and strategic decisions within a specific business line.
  • Take part in the exponential growth of fever by taking the lead on global projects that will define the future of the entertainment industry
  • Enhance the overall company performance across different business departments which work together in the creation of new plans and events
  • Define and establish new strategies to increase performance using analytical, business, and strategic skills
  • Design end-to-end solutions with daily high impact
  • Create, develop, and manage new projects like new business streams, workflows, strategies, and specific departments' growth
  • Work with people and projects across different markets, with a special focus on developing new experiences across markets, in a big international atmosphere (up to 40 countries)

 Benefits & Perks

  • Have a real impact on the company's growth and evolution.
  • Excellent working conditions with a location in the heart of the Madrid scene.
  • Home-office friendly
  • Great work environment with a young, international team of talented people to work with.
  • 40% Discount on all events on Fever.
  • Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
  • English Lessons
  • We have free food, drink, and fruit at the office!
  • Possibility to receive in advance part of your salary by Payflow
  • Gympass Membership

#LI-hybrid #LI-fulltime

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

Top Skills

Python
R
SQL
The Company
HQ: Culver City, CA
1,433 Employees
On-site Workplace
Year Founded: 2014

What We Do

Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment.

Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities.

The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world.

Fever is a US company with a team of over 800 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others.

In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us.

Available for iOS and Android.

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