Instructional Design Lead

About the Role
This role is essential to our Revenue Operations (Rev Ops) team, which directly supports proposal management, development, and sales efforts through compelling visual storytelling and creative design. As a Graphic Designer, you will bring your expertise in digital arts, still image editing, and motion graphics to produce polished visual materials for client-facing proposals, presentations, and reports. This position offers significant growth potential, collaboration with talented teams worldwide, and the opportunity to shape Helpware’s brand identity in a competitive market.

Project Overview
Rev Ops is looking for a motivated and creative graphic designer with a vision for scale in visual communication. We need an experienced professional passionate about digital arts who thrives in a fast-paced environment. This is an exciting growth opportunity to work with a global company and contribute to an ambitious, innovative team. Together, we aim to build one of the best-looking brands in the industry!

Scope of Work

The Graphic Designer will provide timely and high-quality design support to the Pursuit Management team, focusing on proposals, case studies, client presentations, reports, and educational materials for both internal and external audiences. This role involves close collaboration with Pursuit Management to ensure all designs align with branding guidelines and effectively convey key messages to diverse stakeholders.

Duties and Responsibilities

• Plan, conceptualize, and produce illustrations, graphic designs, and layouts based on gathered materials while adhering to Helpware’s branding standards.
• Develop infographics, slide decks, charts, and other visuals that clarify and enhance the messages within technical proposals and sales materials.
• Collaborate with the Pursuit Management team and project leaders to gather insights and inputs necessary for creating impactful visuals.
• Make timely revisions based on feedback, ensuring designs meet quality standards and client expectations.

What We’re Looking For

• A strong design sense and ability to think creatively.
• Expertise in typography, color theory, and composition.
• Advanced skills in Adobe Creative Suite and Microsoft Office Suite; knowledge of 3D or motion graphics is a plus.
• Effective communication and collaboration skills, especially with sales and marketing teams.
• Experience developing and working within design systems.
• A balance of creativity and task efficiency to handle both complex and day-to-day design needs.

Key Responsibilities

• Design and create materials for both print and digital formats, ensuring consistency with branding.
• Complete projects to high standards and on time.
• Perform image retouching and manipulation as required.
• Use a variety of design software and collaborate closely with other creatives and departments.
• Implement creative strategies to support marketing goals, ensuring brand consistency across all platforms.
• Work with copywriters to align visual and written content for marketing materials.
• Maintain a design style guide to standardize visuals across channels.
• Take on additional tasks as assigned by management.

This role will report directly to the Strategic Pursuits Manager.