Global Process Owner (BPO) – Market-to-Order (f/m/d)

Working at Freudenberg: We will wow your world!

Responsibilities:

• You ensure our Sales Excellence by overseeing the development, implementation, and continuous improvement of standardized processes in the Market-to-Order area, while managing the global standardization of existing processes and approving deviations

• You analyze new requirements, develop appropriate solutions, and define the resulting system requirements, such as ERP and CRM, in close collaboration with IT and relevant business divisions

• You establish and maintain process guidelines and governance structures across departments to ensure consistent and seamless execution in all regions

• You coordinate closely with various stakeholders, such as sales, marketing, and IT departments, to ensure the optimal integration of MTO processes

• You effectively communicate standard processes and any changes to relevant stakeholders and management, ensuring everyone stays up-to-date with the latest developments

Qualifications:

• You have successfully completed studies in business administration, engineering, business informatics, or a comparable field

• You bring solid experience in the development, implementation, and management of end-to-end business processes within a globally operating company

• Ideally, you have demonstrated success in process optimization, particularly in the Market-to-Order or Order-to-Cash area

• You have practical experience with ERP systems (especially SAP R3 or S4) and are familiar with data analysis tools; experience with Signavio and/or MS Dynamics is an advantage

• Moreover, you bring a process-oriented and connected mindset, strong communication skills, and a passion for developing innovative solutions

• You are willing to travel internationally (approx. 20%) and are fluent in English (minimum C1 level); German language skills are a plus

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Performance Materials Holding GmbH