Global People Relations Team Leader

Company Description

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We’re home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

Job Description

As a global people relations function, we work for the business but we get results by working for our colleagues. The Global People Relations Team Leader role is critical to ensure Entain continues to be a great place to work. It’s about so much more than managing conduct or poor performance. You’ll take a proactive approach to improving colleague experience and where issues do arise, you’ll ensure that a fair and reasonable approach is followed at all times with informal resolution at the heart of everything you do.

Your stakeholders will look to you for expert, pragmatic and commercial advice on every matter you are briefed on. Your team will look to you to lead by example and support them with all escalated matters.

You’ll be expected to ensure standards are maintained at all times by adopting a coaching-style and taking great care, normally through the analysis of management information, to ensure no opportunity to do even better is lost.

At Entain our values are do what’s right, keep it simple, go beyond and win together. We’ll expect you to live up to all of those in this role!

Working with another team leader, you will;

• line manage the advisor population;
• manage the production and analysis of all management information;
• oversee the running of non-UK territories to ensure key objectives are met and the overall People Relations strategy is being executed;
• lead on complex employee relations matters e.g. grievances, whistleblowing and exits;
• lead on complex restructure programmes e.g. large-scale redundancies, TUPE;
• manage key internal stakeholder relationships e.g. people partners, reward, people services, employee forum;
• manage key external stakeholder relationships e.g. occupational health, HSSE supplier;
• manage, together with advisor/senior advisor, all early conciliation and tribunal matters;
• identify areas in need of improvement and propose (and implement) solutions;
• coach & develop the advisor population;
• attend functional/area team meetings to represent People Relations; and
• deputise for team manager.

Qualifications

Essential:

• 5+ years’ experience in employee relations;
• line management experience including upskilling and coaching;
• experience of managing complex employee relations matters e.g. grievances, whistleblowing and capability;
• experience of managing complex restructure programmes;
• ability to influence senior stakeholders;
• comfortable with analysis of management information and producing recommendations;
• experience of working with legal counsel to manage external matters up to, and including, hearing;
• ability to juggle legal risk and commercial considerations; and
• excellent verbal and written communication skills.

Desirable:

• experience of working with/advising in non-UK territories; and
• experience of working in a retail environment.

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

Depending on your role and location, you can expect to receive benefits like

• A regular bonus
• Healthcare support
• A stake in our success through our ShareSave scheme
• Great development opportunities
• Wellbeing support, and so much more.

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.