Global Market Research Manager

Company Description

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world.
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page.

Job Description

We’re a profitable, scaled SaaS company with 1,700+ employees worldwide, expanding our market insights and intelligence. This is a rare opportunity to shape and scale a growing strategic marketing function that has strong executive support and investment. You have the chance to define what excellence looks like.

To fuel our expansion and drive market success, we are seeking an experienced and dynamic global Market Research Manager.  

This is a critical role with high visibility across the company and high impact on the business. You will create and share global market intelligence. You will identify key needs and perceptions of EcoVadis prospects and customers, and share insights across internal teams including executives, strategy, product management, revops, sales, sales enablement, customer support, marketing and other teams. 

Key Responsibilities

Create and run multiple market research projects globally, from brief to actionable outputs:

• Work across internal teams to identify research needs and concepts. Communicate and evolve concepts into solid research briefs designed to deliver impactful insights.
• Craft succinct and impactful research briefs with clear target audiences, goals, timelines, milestones and deliverables. Develop and manage project plans.
• Manage external research firms and internal project teams across functions and geographies to deliver insights at speed as needed.

Translate market insights to actionable outputs:

• Identify customer and prospect needs, gaps, pain points and perceptions.
• Distill complex research results into key insights and clear and actionable recommendations using clear and impactful writing.
• Share insights on an ongoing basis and as needed with internal teams like executive leadership, product management, strategy, frontline, RevOps, and across marketing.
• Conduct and share competitive analyses as needed.

Champion findings, and contribute to thought leadership and broader marketing initiatives: 

• Create a system for easy sharing of key market insights and knowledge across teams.
• Contribute to thought leadership and content development.
• Support broader marketing activity like press, events, webinars, and campaigns.

Since we’re a rapidly-growing business, you may contribute to other projects as the need arises.

Qualifications

• Bachelor or masters degree in research, marketing, business or a related field.
• 5+ years experience in market research [required] in B2B Tech or SaaS [highly preferred]
• Comfortable creating and running multiple research projects from concept to actionable output.
• Solid experience crafting succinct and impactful research briefs and giving clear guidance to external firms. 
• Solid knowledge of different research methodologies (quant & qual, AI-powered, offline) and can recommend the right methodology mix to achieve different research goals.
• Excellent skills distilling complex research results into key insights and clear and actionable outputs and recommendations. Clear writing skills are essential.
• Project management experience in a cross-functional environment. Culturally sensitive, able to manage project teams across functions, geographies and working styles.
• A self-starter that thrives in an entrepreneurial and highly collaborative environment.
• Attention to detail, drive for quality, and ability to deliver results quickly.
• [preferred] A passion for ESG initiatives. Knowledge of sustainability and resilience strategies is a plus.

Additional Information

• Location - Toronto
• Start date: ASAP
• Full-time position (after probation period) 

Why Join Us?

• Hyper-growth, purpose-driven, profitable, well-backed company.
• Highly impactful global role with autonomy to define success.
• Opportunity to evolve and scale the market research and intelligence function.
• Strong investment and support from a forward-thinking leadership team committed to strengthening its market understanding and intelligence.

In return for your expertise and energy, we offer:

• Flexible working hours
• Referral bonus policy
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Hybrid work organization (from the office or from home)
• GRSP and TFSA matching program available
• Medical coverage benefits including health, vision and dental 
• Life Insurance, Critical Illness, Accidental death, long-term disability insurance
• Work from abroad policy
• Paid employee volunteer day
• Monthly Allowance for electricity and Internet

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know..

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).