Global Labor & Employee Relations Lead (m/f/x)

Your role at Dynatrace
Dynatrace seeks a knowledgeable, experienced Employee and Labor Relations Senior Investigator with strong communication and effective interpersonal skills. This individual will conduct investigations and partner closely with People Business Partners, People Operations, Leaders, Employees, and internal and external Counsels to bring resolution to a broad spectrum of employee relations issues and projects globally across EMEA, APAC, NORAM and LATAM.
Specific Responsibilities:• Provides consultative expertise, advice and support on employee relations matters ranging from basic to complex or high risk globally to Leaders, Stakeholders, and P&C.• Oversees ER cases including disciplinary issues, probationary period, grievances, performance management concerns, involuntary exits (including redundancies), sensitive and/or high-risk leaves of absence, and other matters to successful resolution. Responds to and investigates employee complaints.• Conducts, leads, and steers investigations. Documents findings and outcomes. Acts quickly to address issues and mitigate DT risks. Helps assess and mitigate risk on P&C Compliance topics. • Partner with P&C team to conduct and provide status updates on investigations, performance, disciplinary recommendations and policy clarifications. • Monitors internal investigations and outcomes, developing recommendations for management to ensure proactive identification, resolutions, and elimination of workplace issues.• Works with Legal, ER & Compensation experts (internally and externally) and other stakeholders to understand trends and challenges of investigations. • Creates new policies and processes on investigations and grievances together with the Director of Employee Relations and Compliance and Legal Counsels. • Advises the Employee Relations Senior Reporting Advisor on building metrics on investigations. • Trains the Employee Relations representative(s), designated Business Partners and People Operations representative on how to conduct investigations, evidence preservation, and document findings and recommendations. • In partnership with People BP team, provide expertise, consultation, and coaching to all levels of the organization on ways to address employee behavior and performance concerns, including assisting on the development and delivery of appropriate feedback or corrective action that aligns with company processes.• Provides guidance, expert interpretation of policies and trainings to minimize potential adverse impact resulting from compliance issues and complaints.• Researches complex issues, and recommends resolution strategies, and reflects historic precedent, DT philosophy, regulation requirements, policies, and other considerations.• Recommends and supports implementation of improvements to enhance transparency and accuracy of processes and information.• Interprets, communicates, and maintains ER policies, processes, and programs.
What will help you succeed
• Minimum of 8+ years of professional experience. • English business fluent. • German or Spanish would be an advantage. • Sound knowledge of regional employment legislative requirements and regulations and their pragmatic application.• Very sound experience in performing also complex investigations. • Certificate fraud examiner, mediator, or similar favorable. • Basic knowledge of forensics. • Experience in Excel and Power BI favorable. • Positive role model and strong work ethic. Commitment to the highest standards of excellence and integrity.• High amount of empathy plus ability for abstract thinking. • Excellent consultative, coaching, counseling, and conflict resolution skills.• Able to independently juggle multiple projects and stakeholders simultaneously, also under time pressure.• Able to judge and uphold the decision, even for alleged Senior Leadership, towards Business and P&C (senior leaders).
Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.