Global IT Business Operations Specialist

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT’s mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.

Job Description/Preferred Qualifications

We are seeking an IT Business Operations Coordinator to help us improve process standards and identify weaknesses or inefficiencies within the IT contracts management space. This person will be a key member of the KLA Global IT Financials team, responsible for IT contracts management, licenses, and other purchases. This role requires close communication with the CIO, CISO, CIO leadership team (service owners), procurement team, vendors, and functional business leaders.

Responsibilities:

• Lead and maintain IT Contracts renewal

• Handle new IT purchases (HW/SW/Others)

• Help drive procurement standard methodologies across global IT

• Develop and implement comprehensive IT category and sub-category strategies

• Handle IT cost savings, return on investment, critical metrics

• Provide monthly and quarterly management report based on analytics

• Follows standard purchasing business policies and processes, along with SOWs, while reviewing purchase orders for compliance

• Collect, analyze, and present data using strong and effective analytics abilities

• Translate business issues and operational issues into functional plans

• Lead Key Performance Indicators (critical metrics), and Statements of Work (SOWs)

Minimum Qualifications

• Bachelor's Degree in Business or related field with preferred concentration in Operations or Supply Chain Management

• Five (5) years of experience in a procurement environment, especially indirect, with a focus on Information Technology (IT) category management

• Proficient in Microsoft Office, mainly Excel and PowerPoint

• Excellent communication, collaboration and presentation skills

• This is a Hybrid Role based at our Midwest Headquarters in Ann Arbor, MI

Preferred Qualifications

• Analytical problem-solving and research skills

• Able to effectively drive and lead meetings

• Must be flexible, adaptable and comfortable responding to shifting priorities, while learning on the fly and working to improve new applications and processes

• Comfortable with coordinating tasks across multiple functions and global locations

• Ability to work independently with cross-functional and cross-organizational teams

• Ability to influence teams in a highly matrixed environment

• Creative problem solver, with a desire and ability to look for innovative ways to approach issues and situations

• Experience working with executive level staff members on operational and strategic reviews

Base Pay Range: $88,900.00 - $151,100.00 Annually

Primary Location: USA-MI-Ann Arbor-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.