Global Account Sales Sr. Manager

Posted Yesterday
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Farmington Hills, MI
Senior level
Fintech • Information Technology • Logistics
The Role
The Global Account Sales Sr. Manager will implement customer strategies, achieve KPI targets, foster relationships, and plan work effectively to meet organizational goals.
Summary Generated by Built In

Location:

Farmington Hills, Michigan, United States

Job ID:

R0086872

Date Posted:

2025-04-02

Company Name:

HITACHI ASTEMO AMERICAS, INC.

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

Job Summary:   

Support in the deployment of global customer strategy for Global Customer Accounts in the Group and track its implementation

Job Responsibilities:

  • Responsible to achieve / deliver (KPI) – Customer Satisfaction
  • Support to deliver (Indicator) – Nomination amount / orders received / cost recovery / compensation
  • Support deployment of integrated account plan on global basis based on Div./BU product sales target, cooperating to maximize Astemo customer value.
  • Support in gathering customer insights(Customer mid/long term strategy, expectation to (Astemo), etc.) to update BU Sales on current account priorities / sensitivities.
  • Support in building long-term customer relationships with key persons within key accounts across BU to deliver Astemo value to customer
  • Perform job with safety and compliance principle
  • Any other additional tasks/projects/responsibilities as agreed with the manager as appropriate.
  • Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Relating openly and comfortably with diverse groups of people
  • Stepping up to address difficult issues, saying what needs to be said
  • Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Planning and prioritizing work to meet commitments aligned with organizational goals
  • Seeing ahead to future possibilities and translating them into breakthrough strategies

Qualifications:

Knowledge skills and abilities:

  • Understanding of automotive market dynamics and requirements
  • Knowledge of manufacturing process and technical understanding
  • Ability to develop global customer strategy
  • Good ability to work in a multicultural environment
  • Excellent customer focus ability
  • Ability to lead a cross functional team
  • Business level English / other language skill to communicate with customers / members

Education: Bachelor / Master degree in Engineering, Business studies or equivalent preferred

Experience: Over 5 years of experience in global Automotive business at tier 1 level

Working Conditions:

Physical Demands: Required to sit or stand for long periods of time. The employee may occasionally lift and/or move up to 25 pounds.

Travel: Domestic and international may be required as needed

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected]. Queries other than accommodation requests will not be responded to.

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The Company
33,676 Employees
On-site Workplace

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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