Global Account Manager (Remote, Northeast United States)

Sorry, this job was removed at 06:27 p.m. (CST) on Friday, Apr 04, 2025
Hiring Remotely in New York, NY
Remote
Hybrid
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role

Your role at Dynatrace
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
Job Description

  • Manage growth & adoption of our Dynatrace platform into assigned accounts on a global basis, whilst working with local sales and support teams across various GEOs
  • Drive customer's long-term corporate & cloud strategies with accompanying roadmap
  • Create a holistic strategic account plan with key initiatives that will drive strategy realization over a 2-3 year period
  • Define & detail a prioritized key initiative plan jointly with customer stakeholders
  • Map stakeholders to govern the current & future relationship, as well as to ensure that the Dynatrace assigned executive sponsor is appropriately engaged
  • Mobilize & execute the end-to-end land, adopt (consume & promote), and grow ARR strategy
  • Leverage the Dynatrace services, support, partner, and hyper scale ecosystems to expand the Dynatrace footprint through innovation and collaboration
  • Develop long-term C-level relationships
  • Influence & lead a virtual team of resources from various LoBs, functions, and geographies


(Position might be filled at a higher level based on candidate experience)
What will help you succeed
Minimum Requirements:

  • HS diploma or GED AND a minimum of 3-4 years of experience in closing enterprise software sales.


Preferred Requirements:

  • You have worked with G500 banking, finance, or insurance customer as a Global Account and Relationship Manager.
  • You have extensive experience of enterprise selling experience in large global accounts at the executive level
  • You have a successful track record of handling large complex deal negotiations and global contracts
  • You previously have stood as a primary account manager or team leader for a large, globally federated enterprise working with multiple business units (influencing governance and policy is a plus!)
  • You can navigate across the business and the customer in a trusted advisor/consultative approach; and establish credibility quickly with senior-level executives across the organizations
  • You understand Observability, Security and/or technology-as-a-service space (Infrastructure-as-a-Service, Software-as-a-Service, Platform-as-a-Service)
  • You can bring your sales or consulting expertise and business acumen dealing with complex business software/IT solutions and global contracts
  • You have knowledge of the IT ecosystem in large, global, enterprises


Why you will love being a Dynatracer

  • Dynatrace is a market share leader & a 14x magic quadrant leader
  • Dynatrace invests more in R&D than some of our competitors' total revenue, assuring market-leading customer value and quick adoption
  • Dynatrace is trusted by over half of Fortune's Top 10
  • Dynatrace provides a culture of excellence with competitive compensation packages that recognize and reward greatness.
  • Dynatrace gives you the chance to work with the largest of the Cloud players like AWS, Azure, VMware, and Google Cloud allowing our customers to have the best 3rd Generation Monitoring in the world. Not to mention we're fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Armata
Steve Pace
John Rocker
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The Company
HQ: Waltham , MA
4,700 Employees
Hybrid Workplace
Year Founded: 2005

What We Do

Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy.
Our culture,fueled by curiosity, openness, and authenticity, drives our relentless pursuit of innovation and excellence in crafting the Dynatrace platform

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Dynatrace Teams

Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
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