GBS HR Manager South Latam

Posted 5 Days Ago
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Lampa, Chacabuco, Metropolitana de Santiago
Senior level
Healthtech • Manufacturing
The Role
The GBS HR Manager is responsible for managing HR services including payroll and HR administration within the South Latam region. The role involves ensuring compliance with regulations, measuring customer satisfaction, driving continuous improvement, and overseeing day-to-day service delivery. Additionally, the manager leads and develops teams while maintaining effective communication with stakeholders.
Summary Generated by Built In

GBS HR Manager

About the Role

At Essity, is responsible for managing and delivering, in an effective and cost-efficient way established operational HR administration and processes including payroll, HR Administration, Time Management, Car Administration and Reporting for their geographical area of responsibility ensuring that all HR services, systems, procedures and reporting comply with relevant regulations. The HR service manager is also responsible for measuring, follow-up and implement continuous improvement based on customer satisfaction surveys.

The position is regional (Chile, Brasil, Argentina, Perú, Bolivia) and you will report to the GBS Director HR Services.

We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves.

If this is you, we'd love to talk. 
 

What You Will Do

  • Responsible for delivering all services as specified in the corresponding actual service catalogue

  • Responsible for excellent day to day service delivery for the global service area by using continuous improvement, service management, performance management and LEAN methodology into the operational processes

  • Manage payroll & time services

  • Make decisions that are largely operational in nature, implementing and maintaining the policies and processes for the employment  & payroll area

  • Always ensures good engagement with customers and that all solutions and processes put the customers at the center

  • Ensure compliance with company and local statutory rules, regulations and procedures incl. relevant privacy regulations

  • Contributes to development of new and/or improved services, tools and processes through participation in projects and initiatives

  • Accountable for budget and to secure good cost management within own responsibility area

  • Accountable for customer satisfaction and continuous efficiency improvements in own area Responsible to secure close cooperation between the different organizational units across the matrix organization

  • Responsible to establish and maintain an effective communication with customers and key stakeholders, within matrix and own organization

  • Main point of contact with the local HR organization

  • Lead, direct, evaluate, and develop the team/multiple teams by performing the employee management process for staff

.Who You Are

  • University Degree or equivalent within relevant practice.

  • 7+ years professional experience from building and leading a HR service management organization is a merit.

  • Payroll and Employee Administration knowledge

  • Experience in operational payroll processing

  • High sense of stakeholder management

  • Good communication skills

  • Experience and knowledge in digital tools and ways of working (Office 365 required, Workday is an advantage)

  • Strong understanding of HR processes and data, including GDPR, workflow maturity and end-to-end architectural design analysis for continuous improvement.

  • Internal customer focused with focus on service management

  • Excellent leadership skills, demonstrated success in leading and developing others in a complex, service-intensive, deadline-driven environment.

  • Ability to operate at both strategic and operational levels.

  • Strong interpersonal skills; must be a successful “networker” and able to maintain effective relationships, both internally and externally.

  • Fluent in English, both verbal and written is a must (interviews will be in English)

  • Travelling may be required.

What We Can Offer You

We are a Swedish Multinational Company, a global leader in solutions to improve the well-being of people in Hygiene and Health. We are oriented to obtain superior results, within a culture of caring for people, leadership and collaboration.

Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for the society and the environment. As an employee at Essity, you will belong to an organization where you feel valued and supported to grow, and challenged to generate business results in a collaborative and open atmosphere. Innovate for Good  |  Excel Together |  Be You with Us

Application End Date:03 feb 2025Job Requisition ID:Essity250156

Top Skills

Office 365
Workday
The Company
Neenah, WI
17,013 Employees
On-site Workplace
Year Founded: 2017

What We Do

Essity - a globally leading hygiene and health company, breaking barriers to well-being. Our expertise in hygiene and health began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day.

Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. Our barrier breakers innovate for good and contribute to shaping a sustainable future. At Essity, every career is as unique as the individual. We empower employees to excel together and reach their full potential in a winning culture motivated by a powerful purpose. We provide a sustainable work-life based on flexibility for both employees and employers. At Essity, we are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, is to enable customers and consumers to lead fuller lives at all stages of life.

Our leading global brands include TENA, Tork, Actimove, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic, Vinda and Zewa. Essity has about 36,000 employees. Net sales in 2022 amounted to approximately SEK 156bn (EUR 15bn). The company’s headquarters is located in Stockholm, Sweden, and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity

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