Peachy’s mission is to clear care barriers and make wrinkle treatment more accessible than it’s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care and solutions backed by science. Plain and simple.
Job Title: Front Desk Receptionist (Studio Experience Specialist)
Location: Chicago, IL
The Front Desk Receptionist role at Peachy, known internally as a Studio Experience Specialist, works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert; passionate about wrinkle prevention and knowledgeable about Peachy products and services. Learn more about this role below and apply today!
What You’ll Do:
- Greet clients and ensure a seamless check-in and check-out process
- Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
- Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
- Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
- Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
- Complete studio opening and closing tasks
- Maintain studio appearance; replenishing products, maintaining stock room, cleaning common areas
- Adhere to infection control standards including, but not limited to: hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices
Who You Are:
- Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
- Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
- Tech Savvy - Readily learns and adopts new technologies.
- Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
- Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning & Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.
What You Have:
- Experience in a customer service, hospitality, high-end retail or wellness services role.
- Flexible to work in multiple studio locations within a reasonable distance to your home studio
- Available to work a minimum of 20 hours per week including the ability on Saturdays and Sundays. Some holiday availability is required.
- Minimum of 18 years old and eligible to work in the United States without sponsorship
Physical Requirements:
- Frequently required to kneel, bend, sit and stand for long periods of time
- Ability to lift/transport items weighing up to 30 lbs
- Operate standard office equipment and technology
Pay & Perks:
- Competitive Compensation + Performance Based Bonus
- Complimentary quarterly wrinkle treatment + retinoid
- Employee discount for Peachy services and products
- Exclusive optional discounts through LifeMart
The target base pay for the Studio Specialist role in Chicago, IL is $18.00/hour USD. Peachy may pay more or less than the posted range based on factors including but not limited to: relevant experience, qualifications and location. This range may be modified in the future.
This position requires additional responsibilities not listed here and may change throughout employment.
By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy’s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy’s Privacy Policy, which can be found here: https://peachystudio.com/pages/privacy-policy
#LI-Onsite
Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at [email protected].
Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.
Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
What We Do
At Peachy, we see wrinkles through the lens of prevention. We focus on what works, delivering care grounded in science and tailored through a preventative blend of botox, prescription retinoids, and daily-use sunscreen – for every face and skin type.
Currently based in New York, our studios feature an entire service range centered on diminishing and preventing fine lines. As an experience, we’re balancing function, innovation, and taste with an emphasis on genuine client empowerment. How we’re doing it:
• Every provider at Peachy arrives board-certified, with a sole focus in communicating around and delivering personalized wrinkle care.
• Every wrinkle analysis comes complimentary, with no pressure to treat, and powered by AI for a tailored and precise plan to refine lines.
• Pricing is transparently set at $425 for all FDA-approved treatment areas, with no surprises or surcharges.
• Studio Experience Specialists guide and ensure our clients feel welcome along every part of their Peachy journey.
In a word, we’re taking wrinkle care where it hasn’t gone.
Now we’re expanding our footprint in New York and beyond, and we’ll need the talent to make it happen. But talent alone won’t cut it! At Peachy, we’re looking for individuals driven to effect positive change in skin, across all operational segments!
Treating wrinkles should never be difficult or unclear – it should be as seamless as the skin you aspire to have. And now with Peachy, it is.
