Who we are looking for
Never Ordinary. Are you interested in the fast-paced and growing sports gambling industry?
We're seeking ambitious Fraud and Risk Specialists to join our team at our new US headquarters in downtown Denver!
This role involves analyzing player accounts for fraudulent activities, managing payment transactions, and ensuring compliance with industry standards.
You will handle fraud investigations, review transaction data, and provide exceptional customer service.
This is not just a job; it's a career opportunity where your growth is our priority, supported by our promote-from-within culture.
Imagine working in an environment where every day brings new challenges and opportunities to excel, all while being surrounded by a team as passionate about success as you are.
This role requires flexibility to support our customers across the busy sporting calendar, including evenings, weekends, and federal holidays.
Pay Range: $50,000 - $60,000. Position is also eligible for participation in a performance-based bonus plan.
Preferred skills and experience
Excellent attention to detail, producing consistent results.
Ability to self-motivate and perform a multitude of tasks in a fast-paced environment.
Demonstrates a strong work ethic working both independently and as part of a team.
Ability to problem solve and find effective resolutions.
Ability to work to high standards while under pressure.
Excellent written and verbal communication skills.
Computer literacy including a good working knowledge of Outlook, Excel and Word MS Office products.
Interest in Fraud and Risk.
Main Responsibilities
Monitoring transactions in line with our internal risk controls.
Assessing the risk of deposit, withdrawal and product activity.
Analyzing customer information, betting and gaming patterns and other forms of activity to accurately identify risk behaviors.
Using proactive investigation techniques to identify new and emerging threats.
Producing detailed reports regarding fraudulent activity.
Contacting customers via telephone and email.
Providing 2nd line support to the operation regarding fraud and risk related queries.
Top Skills
What the Team is Saying
What We Do
bet365, one of the world's leading online gambling companies, is a driving force in the development of enterprise and Internet technology.
Established by Denise Coates CBE in 2000, we have rapidly grown into a global operation employing over 7,000 people and deliver an unrivalled online experience to more than 90 million customers in 22 languages.
Initially, we began by offering online Sports betting but with forward thinking leadership we chose to focus our attention on In-Play betting.
The gamble paid off and enabled us to forge our market leading position. In-Play has been fundamental to our success and remains the cornerstone of a business which, in 2017/18, saw £52.6 billion taken in Sports wagers with up to 2 million markets on site at any one time. Our game changing In-Play betting product and comprehensive sports Live Streaming service covering 750,000 events a year are complemented by our offerings in Casino, Poker, Games, and Bingo.
Innovation continues to be our lifeblood and we pride ourselves on the standards of customer service we deliver. Driven by a shared vision to be the best in our industry, a technology team in excess of 1,300 people work in house to provide the technological advances that enable us to maintain our leadership position.
Giving our teams the freedom to innovate is essential to our success. Our award winning business has worked hard to cultivate a culture of creativity where good ideas and a techno entrepreneurial attitude are encouraged and rewarded.
Today we continue to push technological boundaries and break new ground in software innovation.
Why Work With Us
Our employees have worked hard to achieve our industry status and we encourage them to continue to grow with us. We offer career paths in Technology, Trading, Operations and Media and focus on providing staff with the tools, skills and support they need to succeed. Together we can continue to improve our products and services.
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