We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!
About the right team member
As a Franchisee Sales Specialist on the Strategic Accounts team, you will drive growth among the highest value businesses, across all ClassPass verticals (fitness, salon/spa, food & beverage, and experiences). This role will be responsible for engaging one to one with franchise owners of major national brands that collaborate with ClassPass and leveraging your exceptional outbounding and relationship management skills to influence key decision-makers on the value of ClassPass.
About the role
- Manage a pipeline of franchisees for our highest value national brand partners that require proactive sales efforts, including significant objection handling, in order to establish a partnership with ClassPass.
- Consistently progress accounts through establishing and driving next steps with your contacts and generating urgency to accelerate deals to close.
- Create and cultivate productive relationships with franchisees. You’ll excel at this by getting to know what motivates them, anticipating their concerns and needs, and leveraging content, storytelling, and metrics to build strong trust with each decision maker.
- Clearly communicate ClassPass’ value proposition to and gracefully and confidently handle objections.
- Host webinars, leverage social media, gifting, and other engagement strategies to stay top of mind with, and to nurture, holdout prospects.
- Leverage Salesforce, Tableau and other analytics tools to pull reports, interpret data and use it properly throughout sales
- Maintain excellent data hygiene in salesforce.
- Work cross-functionally with internal stakeholders by communicating deal updates and recommendations concisely and with a strong POV.
- Ensure smooth handoffs to Onboarding and Account Management teams
Collaborate closely with the HQ Strategic Account Manager, as well as conduct your own diligence to maintain accurate accounts lists of qualified franchisee prospects associated with each HQ ClassPass partner.
Skills & experience
- Bachelor’s Degree in Business Administration preferred, or equivalent work experience
- 2-3 years of outbound sales experience with a record of exceeding expectations on performance, attitude, and organization.
- Solutions-oriented mindset that can proactively identify both problems and solutions with little guidance.
- Outstanding communication skills (oral, written, deck customization, virtual and in-person presentations)
- Experience selling with strong product knowledge and business acumen
- Highly organized individual who can prioritize, organize work independently and hit key deadlines
- Proficiency with Salesforce and high attention to detail with an ability to pull reports, analyze data and synthesize it into digestible statements for internal and external audiences.
- Excellent track record of working cross-functionally with a variety of stakeholders and a bias for proactive internal communication.
- Commitment to and demonstrated track record of selling with integrity and acting as an owner of the company
- Demonstrated strong negotiation skills and executive presence.
Pay Transparency
It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary for this position in the United States ranges between $64,800 and $77,800. The total compensation package for this position may also include uncapped commissions, benefits and/or other applicable incentive compensation plans.
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Mindbody, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Top Skills
What We Do
Mindbody believes all people, everywhere deserve to realize their most well self. Everything we do—every product, every support call, every line of code—is focused on bringing those moments of connection and renewal to life. We connect Mindbody wellness professionals around the world, with millions of people seeking transformative experiences.
The meaning of ‘wellness’ has evolved significantly over the last century. Wellness is now a holistic concept, encompassing all aspects of a person’s wellbeing. In championing inclusion, diversity and access throughout everything we do, we’re able to produce innovative and intuitive solutions for wellness seekers and providers, regardless of where they are on their wellness journey.
Mindbody is based in San Luis Obispo, CA, with satellite offices in India, Australia, and the United Kingdom. Team members also work remotely across the globe. For more information, visit our company site at company.mindbodyonline.com or our career site at company.mindbodyonline.com/careers.
Mission: We help people lead healthier, happier lives by connecting the world to wellness.
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