Company Description
Do you have a passion for the travel industry?
Job Description
Due to ongoing growth we are looking for an experienced Flights and Accommodation Coordinator to join the Sodexo team based in our head office in Balcatta.
Reporting into the Travel and Accommodation Manager, this position is responsible for the administration of travel and accommodation across the IFMS Contract for Sodexo and will act as the primary point of contact for ALL travel and Accommodation related concerns.
Who are we looking for?
We’re looking for someone who thrives in fast-paced, high-volume environments; there’s never a dull moment at Sodexo.
You take pride in delivering work to the highest standard, with excellent time management and teamwork skills and have the ability to work independently and communicate with stakeholders at all levels.
You will consider yourself a well organised, self-motivated individual and a service professional. You are an experienced administrator with excellent Excel knowledge and are ready to work in a fast-paced environment with a great team!
Main Responsibilities for the role:
- Process flight and room rostering requirements for permanent site-based Sodexo employees
- Administer travel arrangements for Sodexo, Sub-contractor and Service Partner personnel and visitors and address queries, complaints and concerns.
- Maintain travel spread sheets and all travel related documentation to submit to varying stakeholders
- Provide quality customer service and deliver proactive, responsive travel management
- Answer internal and external calls regarding travel and accommodation arrangements in a prompt and professional manner.
- Liaise closely with site managers to ensure notification of travel changes are efficiently provided to reduce flight penalty costs
- Lead by example, ensuring standards and processes are consistently adhered to; including but not limited to participate with the review and development of processes and ongoing continuous improvement activities.
- Review flight no-show costs resulting from processing errors or delays by Travel & Accommodation Team.
- Conduct quality assurance activities to ensure compliance with process and minimise financial loss.
Qualifications
To be successful, you’ll need:
- An excellent knowledge of the Microsoft Office package, particularly Excel
- Previous experience with booking travel
- Understanding of rostering principals (desirable, but not essential)
- Excellent planning & coordination skills
- Strong communicator who contributes to good working relationships
- Organised with effective time management skills
Additional Information
Why choose Sodexo?
Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!
How to apply?
If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.
One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.
What are you waiting for? Submit your application today and become part of the Sodexo family!
Top Skills
What We Do
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in sustainable food and valued experiences at every moment in life: learn, work, heal and play. The Group stands out for its independence, its founding family shareholding and its responsible business model. Its portfolio of activities includes Sodexo Food and Facilities Management Services and Pluxee Employee Benefit Solutions, activity for which the Group announced a spin-off with a listing expected on February 1, 2024. This diversified offer meets all the challenges of everyday life with a dual goal: to improve the quality of life of our employees and those we serve, and contribute to the economic, social and environmental progress in the communities where we operate. For Sodexo, growth and social commitment go hand in hand. Our purpose is to create a better everyday for everyone to build a better life for all. Sodexo is included in the CAC Next 20, CAC 40 ESG, CAC SBT 1.5, FTSE 4 Good and DJSI indices. Sodexo key figures — 22.6 billion euros Fiscal 2023 consolidated revenues — 430,000 employees as at August 31, 2023 — #1 France-based private employer worldwide — 45 countries — 80 million consumers served daily — 14.3 billion euros in market capitalization (as at October 25, 2023)
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