Financial Systems Lead

Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
BlackLine is seeking an experienced Financial Systems Lead to join our Financial Systems team. Reporting to the Senior Manager, Financial Systems, this role will support the core systems leveraged by our Accounting & Finance teams, with a primary focus on Order-to-Revenue (O2R) systems, including Zuora Billing and Revenue. The ideal candidate will have at least 7 years of hands-on experience as both an Administrator and Solutions Architect, maintaining, optimizing, and enhancing financial systems. They should be proficient in overseeing system integrations, handling technical documentation, troubleshooting issues, and supporting the day-to-day needs from our business stakeholders. As we continue to explore AI-driven automation and intelligent workflows, you'll play a key role in shaping how we leverage these capabilities to drive operational efficiency and future-proof our financial systems landscape.
You'll Get To:
• Lead and contribute to the development of financial system enhancements and automation projects throughout the full SDLC lifecycle, leveraging Zuora (Billing, Revenue, and OneID), Avalara, NetSuite, Salesforce, and JIRA. Must have strong Zuora experience.• Analyze and develop a strong operational knowledge of our internal end users' complex processes, practices and workflows, requirements and specifications; leverage this knowledge to deliver comprehensive automated solutions.• Assist with system integration projects within Order-to-Revenue. Define processes, maintain documentation, oversee deployment, and ensure ongoing system health and maintenance.• Support data migration activities related to new acquisitions, international expansion and new system implementations.• Coordinate User Acceptance Testing (UAT) for new system customizations and process changes, ensuring alignment with business needs and accurate execution.• Develop and deliver end-user training on new systems, features, and policies, including creating documentation, instruction manuals, and conducting training sessions and office hours.• Provide day-to-day system troubleshooting, logging and resolving issues through the internal ticketing system (JIRA), ensuring minimal disruption to business operations.• Support monthly and quarterly ITGC processes, ensuring proper documentation, sign-off, and audit compliance.• Manage and coordinate system implementations, enhancements, and integrations, collaborating with third-party implementation partners to ensure successful project execution.• Facilitate both internally planned and vendor-managed system releases, ensuring alignment with the overall project roadmap and timely execution with proper coordination across impacted teams.
What You'll Bring:
• A minimum of 7 years of experience with Zuora Billing and Revenue (or similar financial systems), serving as both an Administrator and Solutions Architect.• Bachelor's degree in Accounting, Business Administration, Information Systems, Computer Science, or a related field.• Proven experience working directly with Accounting and Finance teams, understanding their needs and requirements.• Strong expertise in financial systems and tools including Zuora Billing, Zuora Revenue, NetSuite, iPaaS, Salesforce, Confluence, JIRA, Coupa, etc.• Deep understanding of Zuora's functionality, including Billing Object Model, Workflow, Deployment Manager, Data Query, and Custom Reports/Searches.• Experience collaborating with third-party development teams and external vendors.• Strong communication skills, with the ability to engage effectively with finance teams, auditors, technical teams, and system users at all organizational levels.• A solid understanding of integration platforms and data transfer processes across financial systems.• Experience creating enterprise level technical documentation.• Prior experience creating change management documentation to support ITGC's.
We're Even More Excited If You Have:

• Excellent written and verbal communication and interpersonal skills.
• Ability to perform in a fast-paced, fast-changing work environment.
• Ability to work cross-functionally and learn quickly.
• Experience in software or SaaS industry is a plus.
• Experience managing requests from initiation to completion with minimal oversight.
• A process before tools approach to problem solving.
• Must embrace in learning, sharing knowledge and working with changing technology.
• Excellent at problem-solving and detail oriented, prioritizing processes over tools to drive effective solutions.
• Customer-service-oriented attitude, with a passion for delivering high-quality support and solutions.
• A collaborative, team-oriented approach, with the ability to work cross-functionally across multiple teams.
• Ability to analyze and solve complex business problems across integrated platforms, leveraging financial business applications and tools.
• A growth mindset, eager to learn and share knowledge in an evolving technology landscape.

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
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Salary Range:
USD $141,000.00 - USD $176,000.00
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.
Accommodations:
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.