• Work directly with Account Teams / Sales Rep, Clients, shipper, and/or
receiver to verify carrier invoice charges
• Investigate and dispute carrier invoices with carriers
• Manually review carrier invoices
• Resolve and approve carrier invoice discrepancies by adjusting load-level
cost
• Adjust and approve client invoices by adjusting load-level revenue
• Identify opportunities for CIR Automation
• Investigate career invoices not associated with an Optimizer load to
identify proper billing party
• Identify client specific pricing issues, escalate to AP and Pricing for
resolution
Requirements:
- 6 months Transportation Logistics experience required, preferably LTL shipping
- Strong communication skills
- Organized with strong attention to detail
- Collaborative and problem-solving focused
- Basic Excel Skills
Nice to have:
- Finance/Billing experience
- HS Graduate or Equivalent
Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
Work environment/physical demands summary:
This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
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Top Skills
What We Do
Echo is a leading provider of technology-enabled business process outsourcing, serving the transportation and logistics needs of our clients. Our proprietary web-based technology, dedicated service teams and robust procurement power enables our clients to see significant transportation savings while receiving best-in-class service.
Why Work With Us
At Echo you don’t just have a job—you have a career. Passion for what you do keeps you on the road to success. It’s teamwork and relationships that make our team truly successful. The chance to work alongside friends, have your voice heard, and be mentored by those who genuinely want to see you grow and thrive makes every day even better.
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